Reviews
It's the kind of service you'd expect from a Mercedes
It's the kind of service you'd expect from a Mercedes dealership. Everything was explained, competed on time, plus they make you feel like they wanted to take care of you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Rick, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Great place to buy a new or Pre owned car.
Great place to buy a new or Pre owned car. I've done both. Anthony is a great salesperson. I believe this dealership is exceptionally honest.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about Mercedes-Benz of Palm Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Andrew made my experience quick and easy with my
Andrew made my experience quick and easy with my purchase! Everyone is the showroom was amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Palm Springs. Feel free to reach out to us if you need anything. Have a wonderful day.
We had an intermittent problem that was difficult to
We had an intermittent problem that was difficult to reproduce. The tech folks worked very hard to find and fix the issue and the car is now running perfectly. The service rep took very good care of us and has become my “go to” person for Mercedes service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Palm Springs. We're happy we could meet your expectations! We hope to see you soon!
Brought my car in for a new tire and check on why my
Brought my car in for a new tire and check on why my audio system wouldn’t work. Service was performed in timely fashion, but the charge for diagnostics was excessive. I commented on that in my review and service manager reached out with a credit for future service. Would have preferred an actual refund but this was next best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They were able to get me in within a week and repaired it
They were able to get me in within a week and repaired it in a day. Very happy. Thank you
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is the fourth vehicle I have bought from this
This is the fourth vehicle I have bought from this dealer. It is well managed and their word is their bond. D. Clayton Mayes
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s so convenient to get an appointment when I will be
It’s so convenient to get an appointment when I will be in town and drop off is quick with a loaner car and they’ve always had it back to me when they say they will. Extremely pleasant service coordinators and staff. A great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was pleasant and stress free.
My experience was pleasant and stress free. Andrew Mortimer-Lamb was easy to work with and he made my buying experience enjoyable as I got a great deal and was provided with excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for amazing service.
Thanks for amazing service. Very efficient. The technician was able to find the problem immediately.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
