Mercedes-Benz of Palm Springs

Professional, great service, prompt, will continue to buy from this dealership and my salesman Cody, first class, professional

Wonderful reception when I arrived. They are all so helpful and their service response is A1.

Andrew r salesman was exceptional. He listened to what we wanted and show us multiple options. We could not have had a better salesman.

Thank you Michael Labrecque for directing me to correct phone number and your work on resolving my warranty issue. Thanks

This local dealership is as good as it gets. My salesperson is personal, knowledgeable and very friendly. I was able to get the car that we wanted at a great deal-very happy!

Palm Springs Mercedes Benz dealership is the best. They are true professionals and are very knowledgeable about their cars.

The sales & service personnel have always given me excellent service. Have dealt with this Dealership since moving to the desert in 1098.

I had wonderful service. I wouldn’t go anywhere else. My car came back completely serviced and immaculate.

I have now found out why seemingly many people take their Mercedes out of the Coachella Valley to another dealership, any other dealership, for repairs or warranty work. I know from first hand experience this dealership is pretty slippery, (I won't use the "slimy" word). A warranty issue came up for our E450 and they wouldn't cover it, tried to get me to pay for it, Two other dealerships, said it is under warranty. I was furious and wanted an explanation, but neither the General Manager, nor the service manager of Palm Springs Mercedes would return my call. Without actually inspecting the problem with our car, (yes the service individual admitted they didn't look at it, since we knew for a fact they hadn't), They still handed us a quote for $2182.00 for parts and labor, again for something they never actually looked at !! (We have the written bogus quote). Were they going to fix it under warranty and also charge us? Is that even possible? "Slippery" , is that even strong enough? No! Ok, we'll go with slimy !!

I cannot say enough great things about this dealership and the professional personnel. I was constantly on their website looking for a blue with a beige interior on a E-450 cabriolet and contacted Brenda Dryden. Brenda contacted me that the vehicle I was looking for just left the factory and was on the boat coming to the USA. I stopped at the dealership and put down a deposit because I missed out on one that was at the dealership for less than one hour. I would highly recommend Brenda because she kept me informed on when the boat was docking and the estimated time that the vehicle would be at the dealership. Once all the paperwork was completed, a nice gentleman spent time going over the vehicle since I traded in a 2019 E-300. In addition to the above, Randy came over to my house and programmed my car with the garage opener. I highly recommend this dealership due to the professional people working there.