Skip to main content

Mercedes-Benz of Palm Springs

(225 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (855) 367-8527 (855) 367-8527
Used (833) 202-4950 (833) 202-4950
Service (855) 370-2337 (855) 370-2337

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Palm Springs from DealerRater.

Want to share your experience with this dealership?

Write a review

I love my Mercedes C 300.

I love my Mercedes C 300. It is the perfect size car (not too big but fits my dog kennel in the back seat), has great electronics that help me drive more safely and looks great too. Andrew was knowledgeable and professional and has become a trusted car consultant. He gave me great advice and found me the perfect car. All the people in the Palm Springs dealership are helpful and caring.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Really appreciate my service advisor, Rick.

Really appreciate my service advisor, Rick. Very helpful and attentive. Since recently retired and relocated to the area Benz of Palm Springs is my new dealership for services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

This is a great car!

This is a great car! Coby assisted me in purchasing the C300 which is awesome. The steering alone is remarkable and the color combination (white and wheat) is very luxurious and spectacularly low key. Coby was very attentive, answered my questions and got me the right deal. What a pleasure! Thank you Palm Springs Mercedes AND Coby Alvarez. Highest regards! I recommend this dealership and this experience. Thank you Coby Alvarez! Calhoun Chappell

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and good work, really appreciate it, my Car need a

Fast and good work, really appreciate it, my Car need a new battery I called Jeff and they send the technician to my house, job done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent dealership overall.

Excellent dealership overall. Quality financial and sales teams made the purchase seamless. Would certainly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Consummate professionalism from sales to service and

Consummate professionalism from sales to service and more. Shuttle service is a wonderful bonus and we always appreciate regular good clear communication. My wife also rave about how well she is always treated when handing service and other matters.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service person, Jenna Paine is very easy to work

The service person, Jenna Paine is very easy to work with. All work is explained, before and after.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Quality work and attention to detail when you have your Mercedes serviced here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have particularly enjoyed working with Jenna Paine in

I have particularly enjoyed working with Jenna Paine in solving my problems in having my Mercedes passed for this year's Smog Test. It took at least 10 visits to be tested by The Smog Test and told my Mercedes failed. I was told that European cars were known for failing. After spending $2,500 for new equipment, the car still failed. Jenna Paine offered to have my car processed by your employees and eventually it passed at a Smog check close to Palm Springs. I was unhappy that you were unable to provide the new parts when I asked for Mercedes assistance. Jenna recommended a firm that could do that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My salesperson provided excellent service in a

My salesperson provided excellent service in a professional and friendly manner and was easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.