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Mercedes-Benz of Palm Springs

(225 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–6:00pm
Tuesday 8:00am–6:00pm 7:00am–6:00pm
Wednesday 8:00am–6:00pm 7:00am–6:00pm
Thursday 8:00am–6:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (855) 367-8527 (855) 367-8527
Used (833) 202-4950 (833) 202-4950
Service (855) 370-2337 (855) 370-2337

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Palm Springs from DealerRater.

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Andrew Mortimer-Lamb is the internet Sales Manager and he

Andrew Mortimer-Lamb is the internet Sales Manager and he does a great job! He's very responsive to both email and phone calls! He's efficient, prepared and an overall wonderful representative for Mercedes!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It's really great.

It's really great. The service and attention to the customer is fantastic. Time and efficiency are at top of the list.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cody was exceptional.

Cody was exceptional. He was excellent to work with, and is the primary reason I bought my Mercedes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was good service.

It was good service. Afterward, I am having trouble with my trunk locing up on me. If it keeps doing it I will call Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My sales rep, Cody Vierra made the whole experience

My sales rep, Cody Vierra made the whole experience smooth and first-rate. I told him an idea of what I was looking for and he showed me right to the perfect car I was dreaming of. It happened so quickly and he then delivered the vehicle to me the next day and went over everything! He was So friendly, level headed and not at all pushy or aggressive. I am so pleased with my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent people to work with .

Excellent people to work with . The dealership has fine equipment to service a car and very well trained employees . Have bought cars there too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dependable serviice.

Great dependable serviice. professional staff. Good atmosphere. Shuttle service available. Waiting time good. Make appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have been a customer here for a long time .

Have been a customer here for a long time .. always have received good courteous service. Rick amd the rest of the service dept. always helpful and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rick is always there for me when I need to talk to him

Rick is always there for me when I need to talk to him about my car!! I don’t know what I would do without his care and concern for my vehicle!! I am very happy with the service I get from the Palm Springs Mercedes Dealership!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our experience from start to finish was fantastic.

Our experience from start to finish was fantastic. The process was seamless, super efficient, and easy. The team made us feel very comfortable and was attentive to all of our requests with no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.