Reviews
Everyone was so helpful, welcoming and knowledgeable.
Everyone was so helpful, welcoming and knowledgeable. They made sure that we were comfortable while waiting and that purchasing the vehicle was as easy as possible. They had a concierge available to help us understand all the intricacies of the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales person at Temecula MB was excellent.
The sales person at Temecula MB was excellent. I cannot say enough great things about him..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From my initial inquiry to the day we drove our new car
From my initial inquiry to the day we drove our new car home, all facets of our buying experience were great. Our Sales Exec was professional, knowledgeable and very responsive to our needs. I am hopeful that our future experience with service is on the same level.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The express service was over 4 hours but service was
The express service was over 4 hours but service was completed. Recently had a question on an issue on the me connect app and when I called service referred me to the concierge where I had to leave a voicemail. Never heard from anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have a relationship with Mercedes benz that goes back
I have a relationship with Mercedes benz that goes back about 50 years. In Palm Springs, the people I dealt with were exceptional. The Mercedes Benz symbol means style, grace, and fun, just like the folks at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not a good car buying experience.
Not a good car buying experience. The process could be changed to actually benefit the buyer and not just pad the dealers bottom dollar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Wonderful service.
Wonderful service. I live in Los Angeles and have many options for MBZ service, but I will use MBZ Palm Springs for service. Why? It is their people and attitude; they are the best. Greeted as if you were a family member, paperwork is always ready, and the service is always done right. They are the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service people who got my ML320CDL in and out of
Great service people who got my ML320CDL in and out of the service shop in just a few hours with the repairs completed to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service representative Karnit, she helped
Great customer service representative Karnit, she helped us, accommodated our needs and concerns, and my car is amazing! The experience was flawless- I will buy my next car from here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have done business with Mercedes Benz of Palm Springs
I have done business with Mercedes Benz of Palm Springs for over 20 years. Brenda Dryden and the entire staff are knowledgeable, patient, and enthusiastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
