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(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Chevrolet of Hamburg from DealerRater.

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Good service

Needed oil change, got me in with no appointment. Quick service done in 30 minutes. Always friendly service writers and greeters. Great dealer to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought out lease. They made very easy and a lot less...

Bought out lease. They made very easy and a lot less complicated than I thought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great dealership, I was given the option to drop car...

Great dealership, I was given the option to drop car off. Shaun was very helpful and professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Staff Friendly , Professional, Helpful...

Great Staff Friendly , Professional, Helpful 👍🏻🥇Knowledgeable. Took The Tine to Explain Service. & Check out was easy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Christopher and Paige both treated me like i was their...

Christopher and Paige both treated me like i was their only customer.great job. Today

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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EDUARDO RIVERA = SALES PERSON NUMBER ONE

West Herr Chevrolet of Hamburg is wonderful!!! Eduardo Rivera was my salesperson and he was the best I have EVER dealt with!!!! You can't go wrong with Eduardo and the rest of the team!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic service Always done to my expectations. Sean...

Fantastic service Always done to my expectations. Sean and his team are #1 in my book

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The people are excellent. The customer is the most...

The people are excellent. The customer is the most important thing. They do excellent work. The person in charge of your service is amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Shaun christopher and his team got my car running after...

Shaun christopher and his team got my car running after others tryed thank you very helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service, best place to shop for a vehicle .

Took my 2020 trax in for new sensors. Excellent service people are very friendly and nice. Also nice atmosphere. I love their vehicles Awesome place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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