Reviews
Got my dream from them (Dodge challenger).
Got my dream from them (Dodge challenger). Very friendly people. Best experience I’ve had buying a vehicle. Took care of everything in a couple hours and got to drive car home same day.
Got my dream from them (Dodge challenger).
Got my dream from them (Dodge challenger). Very friendly people. Best experience I’ve had buying a vehicle. Took care of everything in a couple hours and got to drive car home same day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
They will not mistreat you.
They will not mistreat you. I had northtown tell me service would be covered by warranty and then hit me with a $250 bill for an alignment.
They will not mistreat you.
They will not mistreat you. I had northtown tell me service would be covered by warranty and then hit me with a $250 bill for an alignment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was a hassle free buying experience when we bought the
It was a hassle free buying experience when we bought the used Audi TT from Basil Toyota in Lockport NY! The salesman Josh was very knowledgeable and answered all of our questions!
It was a hassle free buying experience when we bought the
It was a hassle free buying experience when we bought the used Audi TT from Basil Toyota in Lockport NY! The salesman Josh was very knowledgeable and answered all of our questions!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Marranca for being a great customer!
Excellent work Had truck ready when they said it would
Excellent work Had truck ready when they said it would be and was good overall experience.
Excellent work Had truck ready when they said it would
Excellent work Had truck ready when they said it would be and was good overall experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words!
Always a good experience when I go in for Service on my
Always a good experience when I go in for Service on my Vehicle. Thanks Basil
Always a good experience when I go in for Service on my
Always a good experience when I go in for Service on my Vehicle. Thanks Basil
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer.
Multiple services on Toyota tundra easy To schedule in
Multiple services on Toyota tundra easy To schedule in and out service Nice clean lounge
Multiple services on Toyota tundra easy To schedule in
Multiple services on Toyota tundra easy To schedule in and out service Nice clean lounge
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words Mark!
"I had an outstanding experience purchasing my vehicle at
"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."
"I had an outstanding experience purchasing my vehicle at
"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad you had a great experience at our dealership and enjoyed working with Zach, Frank & Ryan!
I purchased a silver Pearl Rav 4 XLE From Don Kreher
I purchased a silver Pearl Rav 4 XLE From Don Kreher extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, I can testify to that !
I purchased a silver Pearl Rav 4 XLE From Don Kreher
I purchased a silver Pearl Rav 4 XLE From Don Kreher extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, I can testify to that !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being one of Don's loyal customers!
This dealership has an excellent waiting lounge with many
This dealership has an excellent waiting lounge with many amenities such as free wifi and free coffee. Staff is friendly and service was prompt.
This dealership has an excellent waiting lounge with many
This dealership has an excellent waiting lounge with many amenities such as free wifi and free coffee. Staff is friendly and service was prompt.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you enjoyed the wifi and coffee!
We had a very positive experience purchasing a new Toyota
We had a very positive experience purchasing a new Toyota RAV4 from Basil Toyota. I coordinated much of the process on behalf of my parents, and from start to finish the team was professional, transparent, and respectful of our time. Cole Murrell was excellent to work with. He was responsive, straightforward, and never pushy, even when we had a lot of questions and wanted to carefully review the details. Cole clearly explained the pricing and paperwork, made sure there were no surprise add-ons, and followed through on everything he said he would. He made the process feel organized and low-pressure, which we really appreciated. The trade-in process for an older vehicle was handled smoothly, and overall the experience felt honest and collaborative rather than rushed. Most importantly, my parents felt comfortable and well taken care of, and they left feeling confident in both their purchase and the dealership. They’re looking forward to continuing their relationship with Basil Toyota’s service department going forward. Overall, this was a smooth and stress-free buying experience. Cole set clear expectations and delivered on them, which made a big difference. I would absolutely recommend Basil Toyota, and especially Cole Murrell, to anyone looking for a professional and customer-focused dealership.
We had a very positive experience purchasing a new Toyota
We had a very positive experience purchasing a new Toyota RAV4 from Basil Toyota. I coordinated much of the process on behalf of my parents, and from start to finish the team was professional, transparent, and respectful of our time. Cole Murrell was excellent to work with. He was responsive, straightforward, and never pushy, even when we had a lot of questions and wanted to carefully review the details. Cole clearly explained the pricing and paperwork, made sure there were no surprise add-ons, and followed through on everything he said he would. He made the process feel organized and low-pressure, which we really appreciated. The trade-in process for an older vehicle was handled smoothly, and overall the experience felt honest and collaborative rather than rushed. Most importantly, my parents felt comfortable and well taken care of, and they left feeling confident in both their purchase and the dealership. They’re looking forward to continuing their relationship with Basil Toyota’s service department going forward. Overall, this was a smooth and stress-free buying experience. Cole set clear expectations and delivered on them, which made a big difference. I would absolutely recommend Basil Toyota, and especially Cole Murrell, to anyone looking for a professional and customer-focused dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We are so proud to have Cole as an employee!