Reviews
I was nervous about buying a vehicle but the staff made it so easy and convenient!
I was nervous about buying a vehicle but the staff made it so easy and convenient!
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- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zack Z and Rob F were both very respectful , courteous, good and knowledgeable sales men. They attended to me and made me enjoy the buying experience of my new 2026 Toyota RAV4 XLE Premium. From Celestine!
Zack Z and Rob F were both very respectful , courteous, good and knowledgeable sales men. They attended to me and made me enjoy the buying experience of my new 2026 Toyota RAV4 XLE Premium. From Celestine!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that Zack & Rob took great care of you!
Got my dream from them (Dodge challenger). Very friendly people. Best experience I’ve had buying a vehicle. Took care of everything in a couple hours and got to drive car home same day.
Got my dream from them (Dodge challenger). Very friendly people. Best experience I’ve had buying a vehicle. Took care of everything in a couple hours and got to drive car home same day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy you found your dream car at Basil! Enjoy!
They will not mistreat you. I had northtown tell me service would be covered by warranty and then hit me with a $250 bill for an alignment.
They will not mistreat you. I had northtown tell me service would be covered by warranty and then hit me with a $250 bill for an alignment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! Basil will always treat our customers right!
It was a hassle free buying experience when we bought the used Audi TT from Basil Toyota in Lockport NY! The salesman Josh was very knowledgeable and answered all of our questions!
It was a hassle free buying experience when we bought the used Audi TT from Basil Toyota in Lockport NY! The salesman Josh was very knowledgeable and answered all of our questions!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Marranca for being a great customer!
Excellent work Had truck ready when they said it would be and was good overall experience.
Excellent work Had truck ready when they said it would be and was good overall experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words!
Always a good experience when I go in for Service on my Vehicle. Thanks Basil
Always a good experience when I go in for Service on my Vehicle. Thanks Basil
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer.
Multiple services on Toyota tundra easy To schedule in and out service Nice clean lounge
Multiple services on Toyota tundra easy To schedule in and out service Nice clean lounge
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words Mark!
"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."
"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad you had a great experience at our dealership and enjoyed working with Zach, Frank & Ryan!
I purchased a silver Pearl Rav 4 XLE From Don Kreher extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, I can testify to that !
I purchased a silver Pearl Rav 4 XLE From Don Kreher extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, I can testify to that !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being one of Don's loyal customers!