Reviews
Very pleasant experience. Everyone extremely helpful and...
Very pleasant experience. Everyone extremely helpful and nice. Very happy with the service, they are very patient and knowledgeable. Really a great place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly staff! We worked with Leah who was very kind...
Friendly staff! We worked with Leah who was very kind and patient. Phil in finance was very helpful without being pushy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A very positive car buying experience
My 2nd car from this dealership, and ill cont my car buying from here. Paul M. & Jim Kelly were awesome to work with, patient w all my 'dumb questions, and worked with my schedule. And I'm very pleased w my 2019 crosstrek!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional and amazingly attentive to detail
Andy was a good listener and the dealership on whole over delivered on providing us a great vehicle at a very fair price . West Herr is a family favorite from now on .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It worked out great. In and out in a reasonable time....
It worked out great. In and out in a reasonable time. Everyone was friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
VERY PROFESSIONAL, CURTIOUS AND RESPONSIVE. EXCELLENT...
VERY PROFESSIONAL, CURTIOUS AND RESPONSIVE. EXCELLENT EXPERIENCE. THNAK YOU ELIZABETH!! MY APPOINTEMENT DIDN'T TAKE AS LONG AS EXPECTED.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Fast. Washes your car. Wearing masks. Separated waiting...
Fast. Washes your car. Wearing masks. Separated waiting room. Good explanation of service. And will lend car at no cost if service is lengthy. Or a drive home
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional customer service
Shawn went above and beyond to help me pick the perfect car for me in my price range that i am so happy with, he dedicated himself to making sure the transaction was efficient and smooth. He also went out if his way to help me return my rental car :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Crazy good service
Crazy good service department and Liz is the absolute best. We were treated like we were your only customers. Thanks for all of your efforts!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
West Herr Subaru Service is Superb
West Herr handled my factory recall promptly and without a hitch. Always a pleasant experience at West Herr Subaru.I will be back there just as soon as I need service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase