Reviews
Write a reviewMy dealership from here on!
Chris Wood was a pleasure to work with. Not only was he very professional, but also was extremely personable! He had a very good working knowledge of the MDX, and gave me the perfect balance of closing a sale without being too pushy. He's my car salesman from here on! As for other people involved in the sales process, the car was clean, ready, and on-time for delivery. Much to be proud of with Acura of Rochester.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Acura of Rochester for your new Acura MDX vehicle. We appreciate your business and thank you for sharing your experience with Chris. Kevin I Parker, General Manager/Managing Partner
Great Service
Paul was very helpful and made the typical stressful experience of buying a car a breeze.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Acura of Rochester for your vehicle needs. We are glad you enjoyed working with Paul. Kevin I Parker, General Manager/Managing Partner
Great experience!
Worked through what I wanted in a car then went out of their way to deliver. Transfer of ownership day of took less than an hour and it was smooth sailing in my brand new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Acura of Rochester for your recent vehicle purchase. We appreciate your business and thank you for sharing your experience with others. Enjoy your new Acura! Kevin I Parker, General Manager/Managing Partner
2017 Acura MDX
We had an excellent purchase experience with Acura of Rochester. We were looking for an upgrade from a small SUV to a larger, mid size, more comfortable model. The MDX was the first one we looked at and after spending several weeks test driving and comparing other manufacturers models we came back to this one. We felt it offered the best ride, quality and features at the best price. After the usual back and forth, the dealer ended up offering us the max value on our old car on a trade-in and included some "extras" in the total price- much to our satisfaction. The Sales Specialist, Christopher Wood, was extremely friendly and knowledgeable in explaining many of the great features on the car. He's a real "techie" and his passion for all the car has to offer really came through! The other sales reps and managers were also very friendly and readily answered questions about the car. The facility itself is very clean and comfortable. I also appreciated the fact that on picking up the car there was no attempt at any additional "up sell" for long term maintenance, or other product or services. I had this happen at another local "high end" brand dealer and was very turned off by it. Having had the car almost two weeks now- we can confirm it was a great choice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Acura of Rochester for your vehicle purchase. We are glad you see the value in all that your MDX has to offer in a SUV. We thank you for sharing your experience and kind words for Chris Wood and our staff. We appreciate the business and hope you continue to love your new vehicle! Kevin I Parker, General Manager/Managing Partner
Surprising, refreshing experience
Amazing low pressure, knowledgeable sales people. We will recommend to all of our friends and colleagues. This was by far the best car buying experience we’ve ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Acura of Rochester for your recent vehicle purchase. We hope you are enjoying your new car and thank you for sharing your experience Kevin I Parker, General Manager/Managing Partner
2018 MDX
We live in Baldwinsville, NY and chose to try Acura of Rochester because we were not happy with Crest Acura in Syracuse, where we had purchased 3 MDX's in the past few years. Our experience in Rochester was outstanding. The staff was very professional and was willing to work with us on a price. I would recommend Acura of Rochester to anyone considering an Acura product.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for giving Acura of Rochester the opportunity to earn your business. I am glad you enjoyed your experience with our staff. We thank you for sharing you visit with others and hope we have created a customer for life. Thank you again! Kevin I Parker, General Manager/Managing Partner
New car buyer
Paul Liebert handled the sales process in a very professional way. I've been buying cars for 40 years and this was one of the best experiences. Kudos to Acura of Rochester.. great car too . I love our new RDX!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Acura of Rochester for your recent vehicle purchase. The RDX is a GREAT SUV! Thank you for sharing that experience with others, we appreciate your business. Kevin I Parker, General Manager/Managing Partner
Enjoyable experience
Received an excellent deal from a salesman who really understood the car, and our needs. We never expected to lease, but the lease package provided met our needs in terms of mileage and cost paid. I highly recommend Chris Wood. Even the meeting with Ryan, the business manager, went smooth. The manager, Paul, made sure everything was going well throughout the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Acura of Rochester and for sharing your experience with others. We appreciate your business and thank you for sharing that experience with others. Enjoy your new Acura. Kevin I Parker, General Manager/Managing Partner
Enjoyable experience
Received an excellent deal from a salesman who really understood the car, and our needs. We never expected to lease, but the lease package provided met our needs in terms of mileage and cost paid. I highly recommend Chris Wood. Even the meeting with Ryan, the business manager, went smooth. The manager, Paul, made sure everything was going well throughout the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Acura of Rochester and for sharing your recent experience with our team. We appreciate your business and are thrilled to know how well your visit with our dealership went! Enjoy your new Acura. Kevin I Parker, General Manager/Managing Partner
Great job!
Great job! The facility was great and I felt like I was the only appointment at that time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for choosing Acura of Rochester for your vehicle service. We are glad the appointment went well! Kevin I Parker, General Manager/Managing Partner
