Reviews
Mark was amazing in helping me find a car that suited my...
Mark was amazing in helping me find a car that suited my needs. Very knowledgeable and friendly! I’m very satisfied with my purchase and experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks again for your purchase and for sharing your experience, TJ! We look forward in assisting you with your auto needs for many years to come. Hope you are enjoying your new car and wish you many happy miles!
Great service
Tito greeted me warmly and the service took less time than I expected!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad we could help! Thanks for sharing, Pat!
Quick and easy!
Scheduling service online is the way to go at Woodfield Lexus. It makes things so much easier and I know that once I get there for my appointment I'll be treated like a customer should. Although I've only been to Woodfield Lexus twice for service I like how they handle everything from greeting you to having an advisor getting things moving and the waiting area is really nice. One word of advice though...some of the chairs need to go. More comfortable chairs would be nice. Lol.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review. We appreciate your input on the furniture. We are working on a whole new look for the front of the store. We look forward to working with you for many years to come and will do our best to take care of all your auto needs.
Service visited
Yes. All done well and all people involved were friendly and attentive. Car ran well and timing of service was as promised. Tech help was very much appreciative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience, Ronniu! We appreciate the support!
Brakes
I was extremely happy with the service I had with Lexus. I wish you could go anywhere and receive this kind of hospitality. But I guess thats what sets them apart.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to have you as our customer, George! Thanks for sharing!
Highly recommend this dealership!
I recently purchased a pre-owned 2016 Lexus IS 300 f sport from Woodfield Lexus. I had a great salesman (Eugene) that answered all of my questions. I had a completely confident buying experience. I test drove several of these cars at different dealerships before my purchase. I am so glad I waited! They are fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to have you as part of the Woodfield Lexus family, Lisa! We look forward to assisting you with your auto needs for many years to come. Thanks again for your purchase and we wish you many happy miles!
I recently purchased a pre-owned Lexus from Woodfield...
I recently purchased a pre-owned Lexus from Woodfield Lexus. I had a wonderful salesman, Eugene Merlin. He answered all of my questions. It was most confident car buying experience I’ve ever had. They are fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to have you as our customer, Lisa! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!
We love our service advisor, Mandeep. He is very...
We love our service advisor, Mandeep. He is very attentive and responsive. He always accommodates our schedules. He is also very knowledgeable about servicing these cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you reviewing your service experiences at our dealership! Thank you for being our customer!
Best Car Buying Experience
Buying a car at Woodfield Lexus was the best car buying experience I’ve ever had. Everything about it was first class mostly due to Dan Rosen. He was a pleasure to deal with and provided excellent service both during and after the sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for your purchase and for sharing your experience! We hope you are enjoying your new car and wish you many happy miles!
Excellent
My car was taken care of quickly and brought back washed and ready! My children ask why I go so far for maintenance and I tell them “trust” Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being our loyal customer! We appreciate your support!