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Woodfield Lexus

(2,413 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 501-3560 (866) 501-3560
Used (888) 573-0957 (888) 573-0957
Service (866) 230-3535 (866) 230-3535

Reviews

(2,413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woodfield Lexus from DealerRater.

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Happy customer!

Dan is helpful! We are pleased with our new car. Great service! Everyone at the Lexus Schaumburg are so nice and respectful. Thank you Dan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you John, for being our customer! We look forward to working with you for many more years! Hope you are enjoying the new car and wish you many happy miles!

Woodfield Lexus Did It Again

Been a customer of Woodfield Lexus over 20 years, the Team did it again with professional assistance on choosing a vehicle based on what we wish with excellent service. Dan Rosen, efficiently complete the purchase & delivery processes in the amount of time we are willing to spend. David Gustafson helped us to understand and familiarized all the high tech stuff came with the car. Looking forward to the great service, including convenient free car wash, in next few years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks again for your recent purchase and for being our long time loyal customer. We look forward to many more years! Hope you are enjoying the new car and again wish you many happy miles!

First rate customer service

First rate customer service. Great welcoming, fantastic service of customer and vehicle. I appreciate their attention to detail. Felt extremely welcomed and appreciated as a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You are appreciated!!! Thanks for sharing your thoughts!!!

Great Work by Woodfield Lexus

I had both scheduled maintenance and covered repair work done, and Tino made sure that everything was done well and on time. Tino was also very helpful in the claims process for the covered repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing your thoughts on your visit with us. We appreciate the support of your 5 star review!

Great Prices and Pleasant Experience

I shopped several Lexus dealerships and found a gem with Woodfield Lexus. Dan Rosen made the process easy and enjoyable. I would highly recommend Dan Rosen and this dealership to anyone who is looking to purchase a Lexus. I'd like to add a thank you to Dave Gustafson who helped me with the technology overview of the car, you were very knowledgeable. Thanks again Dan and Dave for all your help, I love my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks again for your purchase and for sharing your experience! We hope you are enjoying your new car and wish you many happy miles!

Great dealership, fair prices, great service department!

I’ve leased 3 cars from this dealership. Always a perfect experience, from Sales to Service and everything in between. I would recommend them to anyone looking for a Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for being our long time loyal customer and for sharing your thoughts on working with us!

Always great service

The service department is always quick and on time. Tanya is a fantastic rep who takes time to explain everything. She is also patient and does the little things that make the experience more enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilled to hear Tonya takes such good care of you during your visits with us. We look forward to assisting you with your auto needs for many years to come. Thanks for sharing!

Good experience

Dan is professional and a very good guy. We are happy with his service as a salesman. I will recomand my friends if they want to buy cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks again for your purchase and for sharing your thoughts, William! We look forward to assisting you with your auto needs for years to come. Hope you are enjoying your new car and wish you many happy miles!

Best Lexus Dealer Anywhere

Woodfield Lexus takes the dread out of one of the most dreaded experiences. They are straightforward, respectful of your time, and totally committed to your satisfaction. I live in Georgia and have gotten two vehicles from Woodfield; they make it that easy. Price and ease of transaction cannot be beat and they will arrange delivery to your door. Marc Demma, Josh Resnick and the team at Woodfield are exceptional. I’ve dealt with other Lexus dealers and these people stand out for their professionalism and service to their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks again for your purchase and for being our loyal customer, Fred! Hope you are enjoying the new car!

I'LL BE BACK NEXT TIME!

Quick, efficient, and polite. Clear explanation of what was done and what will be watched for next visit. Nick Garcia kept me up to date throughout my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We look forward to working with you for many years to come, Liam! Thanks for sharing!