Reviews
Purchase new vehicle
Had a Wonderful experience with mark. He is very well trained with these cars and has great customer service with no pressure at all. Highly recommended!! Great job Mark!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy, safe miles!
Purchase of 2020 RX 350
Randy did a fine job, helping with my purchase. Plus, he even installed the trickle charger in my car.....much appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your purchase and for sharing your experience, Suzette! We hope you are enjoying your new car and wish you many miles of smiles!!!
Sandy Laino
my service rider was very polite and helpful. the facility is very nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 star review, Sandy! We look forward to assisting you with your auto needs for many years to come!
SERVICE APPOINTMENT
PEOPLE AT WOODFIELD LEXUS ARE KIND, PROFESSIONAL, HELPFUL AND EFFICIENT! WE HAVE BEEN BRINGING OUR LEXUS AUTOS FOR SERVICE THERE FOR MANY YEARS AND HAVE ALWAYS HAD A GREAT EXPERIENCE!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to have you as our long time loyal customer, Gary!
Woodfield Lexus Service Experience
Tino, my service consultant, was fast, efficient and helpful in writing up my service request. The work was completed at the promised time, at a reasonable cost. And there was no pressure to purchase add-on services beyond what I had brought my car in for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing, John! We appreciate your support!
Fantastic, bought car same day.
Gary was very helpfull, we drove a bunch of models and decided on the one perfect for us. He was listened and gave positive feedback.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for your purchase and for sharing your experience, Dr. Alex! We hope you are enjoying your new car and wish you many happy miles!
great personal service!
I recently bought certified Lexus RX350 though Mark Demma - really enjoyed his help. He was not pushy, very calm, knowledgeable. He made my buy experience very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks again for your purchase and for the 5 star review, Lilly! We hope you are enjoying your new car and wish you many happy miles!
Owner
Toyna my service advisor makes it easy for us to work together
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear Tonya takes good care of you with your service needs. Thanks for sharing, Michael!
Oil Change
Dave Thermen is my service manager and always makes it easy to get in and out, keeping me informed along the way. Always a pleasure going to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's always a pleasure to have customers like you! Thanks for sharing!
First Lexus purchase
I would highly recommend Woodfield Lexus to anyone who is shopping for a car! They are extremely knowledgeable, professional, and provide excellent customer service in all areas. The sales and lease consultants take into account your every need. They go above and beyond in every way to make You happy and ensure that all your needs are met. They truly provide a mixers service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the 5 star review! We appreciate you as our customer and look forward to working with you for many more years. We hope you are enjoying your car and wish you many happy miles!