Reviews
I was interested in buying a new hybrid CRV which brought me to IDE Honda’s website. I looked at their site as I had a recall service on my existing CRV and I was impressed with their professionalism; let alone the service. As I perused the website looking at the available cars, I noticed that there were a few favorable reviews posted. Called the dealership and was transferred to Jennifer Flammia (a name mentioned in the reviews I read). Jenn answered the questions I had and offered a bit more information that set the stage for an appointment to see the vehicles. She continued to supply much needed assistance in evaluating if a Hybrid was what was right for me. After the test drive and being confident in the vehicle, Jenn continued to listen and worked with me to come up with a very good deal. She is a pleasure to work with and made my first buying purchase with IDE HONDA a very pleasant experience. Margie S
I was interested in buying a new hybrid CRV which brought me to IDE Honda’s website. I looked at their site as I had a recall service on my existing CRV and I was impressed with their professionalism; let alone the service. As I perused the website looking at the available cars, I noticed that there were a few favorable reviews posted. Called the dealership and was transferred to Jennifer Flammia (a name mentioned in the reviews I read). Jenn answered the questions I had and offered a bit more information that set the stage for an appointment to see the vehicles. She continued to supply much needed assistance in evaluating if a Hybrid was what was right for me. After the test drive and being confident in the vehicle, Jenn continued to listen and worked with me to come up with a very good deal. She is a pleasure to work with and made my first buying purchase with IDE HONDA a very pleasant experience. Margie S
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Best leasing experience in Rochester. Just picked up my 4th leased car from Ide. I started with Will G., and now Melinda Pagliuso. She is professional, covered all the new options from 2024 too 2026. I'm definitely going back to Melinda for my next lease.
Best leasing experience in Rochester. Just picked up my 4th leased car from Ide. I started with Will G., and now Melinda Pagliuso. She is professional, covered all the new options from 2024 too 2026. I'm definitely going back to Melinda for my next lease.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have been leasing cars from Jennifer Flammia at IDE Honda for quite a number of years because she is an excellent sales and leasing consultant. She not only explains things in a way that is easy to understand, but she is so much fun to spend time with. I used to look at the process of buying or leasing a car as a long, drawn-out boring experience. That has not happened since I met Jennifer.
I have been leasing cars from Jennifer Flammia at IDE Honda for quite a number of years because she is an excellent sales and leasing consultant. She not only explains things in a way that is easy to understand, but she is so much fun to spend time with. I used to look at the process of buying or leasing a car as a long, drawn-out boring experience. That has not happened since I met Jennifer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I have purchased 3 cars and are going to pick up our Honda Ridge line from Jennifer Flammia tonite. She is an absolute pleasure to work with and made a very stressful experience very pleasant! She took the time to listen and work with us to come up with a very good deal that was fair and affordable. She also sold our daughter Katelyn her first card and momma bear was there to make sure she was taken care of fairly and Jennifer got a 10/10 from mamma bear!!!! She should be commended for her knowledge, fairness and making the customer feel at ease when purchasing a vehicle. That is the reason we have purchased 4 vehicles from her and will be back when our other daughter is ready for a new vehicle. Jennifer deserves your praise and a raise!!!!! You are very lucky to have her working for u!!!! Marianne, David and Katelyn Underwood
My husband and I have purchased 3 cars and are going to pick up our Honda Ridge line from Jennifer Flammia tonite. She is an absolute pleasure to work with and made a very stressful experience very pleasant! She took the time to listen and work with us to come up with a very good deal that was fair and affordable. She also sold our daughter Katelyn her first card and momma bear was there to make sure she was taken care of fairly and Jennifer got a 10/10 from mamma bear!!!! She should be commended for her knowledge, fairness and making the customer feel at ease when purchasing a vehicle. That is the reason we have purchased 4 vehicles from her and will be back when our other daughter is ready for a new vehicle. Jennifer deserves your praise and a raise!!!!! You are very lucky to have her working for u!!!! Marianne, David and Katelyn Underwood
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I have purchased 3 cars and are going to pick up our Honda Ridge line from Jennifer Flammia tonite. She is an absolute pleasure to work with and made a very stressful experience very pleasant! She took the time to listen and work with us to come up with a very good deal that was fair and affordable. She also sold our daughter Katelyn her first card and momma bear was there to make sure she was taken care of fairly and Jennifer got a 10/10 from mamma bear!!!! She should be commended for her knowledge, fairness and making the customer feel at ease when purchasing a vehicle. That is the reason we have purchased 4 vehicles from her and will be back when our other daughter is ready for a new vehicle. Jennifer deserves your praise and a raise!!!!! You are very lucky to have her working for u!!!! Marianne, David and Katelyn Underwood
My husband and I have purchased 3 cars and are going to pick up our Honda Ridge line from Jennifer Flammia tonite. She is an absolute pleasure to work with and made a very stressful experience very pleasant! She took the time to listen and work with us to come up with a very good deal that was fair and affordable. She also sold our daughter Katelyn her first card and momma bear was there to make sure she was taken care of fairly and Jennifer got a 10/10 from mamma bear!!!! She should be commended for her knowledge, fairness and making the customer feel at ease when purchasing a vehicle. That is the reason we have purchased 4 vehicles from her and will be back when our other daughter is ready for a new vehicle. Jennifer deserves your praise and a raise!!!!! You are very lucky to have her working for u!!!! Marianne, David and Katelyn Underwood
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales staff was available and attentive to our wants and needs. We had more than one test drive. We were able to go home to discuss our options.
Sales staff was available and attentive to our wants and needs. We had more than one test drive. We were able to go home to discuss our options.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Jennifer was very knowledgeable about the cars and asking us regarding our wants and needs. She was kind, considerate and professional. I would recommend her.
Jennifer was very knowledgeable about the cars and asking us regarding our wants and needs. She was kind, considerate and professional. I would recommend her.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Second purchase from the dealership, the first experience and the Service excellence brought me back. Even better the second time. Jennifer was outstanding, no pressure and she was very transparent and gave me the answers I needed to make an informed decision.
Second purchase from the dealership, the first experience and the Service excellence brought me back. Even better the second time. Jennifer was outstanding, no pressure and she was very transparent and gave me the answers I needed to make an informed decision.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Jenn was MORE BETTER than any other salesperson I have ever worked with. Thank you!
Working with Jenn was MORE BETTER than any other salesperson I have ever worked with. Thank you!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Jenn was MORE BETTER than any other salesperson I have ever worked with!
Working with Jenn was MORE BETTER than any other salesperson I have ever worked with!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase