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Preston Honda

(445 reviews)
Visit Preston Honda
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 835-7842 (888) 835-7842
Used (866) 455-2491 (866) 455-2491
Service (866) 512-9847 (866) 512-9847

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Honda from DealerRater.

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We appreciate the kind, professional, yet personal...

We appreciate the kind, professional, yet personal service we received from Trent, Paul & Brad. We'll take this experience and share it with our family and friends. We are confident that the Preston staff will continue to do for others as they have for us. Thanks to all at Preston Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very friendly. Dealt with me over the phome...

Everyone was very friendly. Dealt with me over the phome and had the deal ready to go when I got there. Big time saver for me! Had pricing and deal all set over the phone! I would definitely recommend this dealer even though I live in Ohio and they are located in PA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words!! We strive to be as accomodating and convenient for our customers as possible. We are glad that we have lived up to this!! Thank you so much for your business! Bobby Preston eCommerce Director

Parts manager substituted aftermarket parts for...

Parts manager substituted aftermarket parts for manufacturer parts:they failed refused to honor the warranty made a stink,they admitted their mistake. Within a year parts failed. Overpriced, find problems where none exist to create repair bills & false inspection needs (verified by the inspecting garage NOT to need repair or replacement).

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Martisse was great to work with, my overall experience...

Martisse was great to work with, my overall experience with the dealership was very good. All my questions were answered with the upmost satifaction, the quality service I recieved was one of the best I have experienced. There was no pressured sales pitch, she listen to our concerns and worked out purchace to our satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

We were originally working with Rick McCool at the Toyota...

We were originally working with Rick McCool at the Toyota store. The problem is that we liked a car at the Honda store. He connected us with Paul and Jimmy and then turned us over to them. Our experience with them was great. They answered all of our questions and went above in beyond to help us. We also got a great rate from the bank. Overall it was the best car buying experience at a dealership that we have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It all started when I was searching the Internet for a...

It all started when I was searching the Internet for a new Honda. I came across Preston Honda web site .I was very lucky when I called and Martisse Macri answered the phone. She was very friendly and helpful; Martisse sold me a Honda Fit. My opinion of Preston Honda was very positive mainly because of Martisse and Bradley also the young man that prepped my car was also friendly and very good at his job. Honda makes a great car, and Preston Hires great people Thanks for a great car buying experience Patrick Murphy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Trent Tanner is an exceptional salesperson. I trully...

Trent Tanner is an exceptional salesperson. I trully appreciate his efforts and I would recommend him to anyone looking for a new or used car. The transaction was seamless and accurate. Preston Honda even went out of there way to pick up my trade in that was over 3 hours away. Thank you Preston Honda, job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and congratulations on your purchase from Preston Honda!! Thanks, Bobby Preston eCommerce Director

I was in contact with several Honda dealerships and I...

I was in contact with several Honda dealerships and I felt the service and response I received from Preston was the best. They were informative without being pushy. I love my new Pilot and I'm so happy with my purchase. I really appreciate James and Jim's help in the process of buying my Pilot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly, helpful and professional. Will recommend...

Very friendly, helpful and professional. Will recommend to others. We had a bad experience at another Honda Dealership so her promptness and efficiency was appreciated. She took the time to make sure that we were happy with our purchase. She was prepared and organized and answered all of our questions. Her on line help was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I interacted with the parts department at Preston over...

I interacted with the parts department at Preston over the course of several weeks to replace a $25 hubcap for an Accord. They worked efficiently and quickly, and they were super friendly. If this is how well they take care of business to sell hubcaps, imagine how well they sell cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.