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Preston Honda

(445 reviews)
Visit Preston Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–9:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (888) 835-7842 (888) 835-7842
Used (866) 455-2491 (866) 455-2491
Service (866) 512-9847 (866) 512-9847

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Honda from DealerRater.

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Great overall experience. Very friendly and helpful work...

Great overall experience. Very friendly and helpful work staff. Was accommodated with all my questions. Saw all the vehicles I wanted. Was given good advice. Was late at night and everyone was still friendly and approachable. Would visit the dealership again and continue to do business there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was super helpful with questions that I had and...

Everyone was super helpful with questions that I had and did not make me feel as if they were rushing me at anytime, I felt that they were glad to help and also glad to have the business. I felt comfortable with everyone who I dealt with and would recommend anyone to go to Preston's for their friendly and quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I gave this rating because the employees I worked with...

I gave this rating because the employees I worked with were very friendly and cooperative. Also, they were able/willing to meet me with my desired monthly payment. I did not have to come back several times to make the deal as I have needed to do elsewhere. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fanatastic sales and service all around. Walt Kustra made...

Fanatastic sales and service all around. Walt Kustra made the whole transaction very easy. The pricing was fair, the product was as described on the internet, and we were treated very well from start to finish. This dealership and Walt are very concerned about word of mouth reputation and are very customer-centric. Nothing but good words from me. Honest and professional guy. I will gladly recommend my family and friends to him and Preston Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Walt Kustra and the staff at Preston Honda were...

Walt Kustra and the staff at Preston Honda were fantastic! We have ZERO complaints of our experience with them. Walt responded immediately to our online inquiry and was availabe to answer any and all questions at all times. He was able to find our 2011 Honda Civic EX-L in the color we wanted within a couple and have it at Preston Honda the very next day. Walt was very thorough in explaining all details to us and didn't leave anything to the imagination, we were very pleased with their honest services. We will most definitely being doing business with Preston Honda in the future. I would 150% recommend this dealership to friends and family! :) THANK YOU PRESTON HONDA!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Prompt courteous service with all aspects of the sale. ...

Prompt courteous service with all aspects of the sale. Accommodating in pricing, delivered vehicle in clean, professional manner. Paperwork was complete without issues and all registration and subsequent cross state requirements were fulfilled without issue. I enjoyed working with Preston in the sales process. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were looking for a fairly specific used vehicle and...

We were looking for a fairly specific used vehicle and found one very close to what we wanted via the internet. I spoke with Walt and arranged to look at the car. When we arrived at the dealership, (as another reviewer has noted) the car was cleaned and sitting out front ready for the test drive. My wife and I were given plenty of time to look over the car before even talking to anyone. Walt was very knowlegeable and answered all our questions. I pointed out a small area on the grill where the chrome plating was peeling off. Walt made a couple of calls, talked with his manager and then told us they would replace the grill at their expense. The deal was made and we went to talk with Brad, the Business Manager, who completed the paperwork quickly and efficiently. He also asked if we were having the car delivered after the repair was done. We asked Walt if that could be done and he said, "Sure." Even though we live over an hour away from the dealership! Needless to say, we would definitely recommend this dealership to anyone for new or used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just bought I new ridgeline from Mike and the deal went...

Just bought I new ridgeline from Mike and the deal went very smooth. It was a no pressure deal.They were very good communicators and were very prompt with their emails. I am very happy with the deal and would recommend Mike to anyone looking for a new or used honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike has always been a very professional, courteous...

Mike has always been a very professional, courteous salesman. He is a true gentleman and was very detail oriented when going over the details of the Honda Crosstour. I would highly recommend Mike as a salesman. He sold my Mother her 2010 Honda Accord and she was very pleased with him as well. Like their cars, Honda has a quality salesman in Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Martissa and Walt gave me a very good deal and did not...

Martissa and Walt gave me a very good deal and did not hassle me into buying a vehicle. I felt they went out of their way to satisfy me. They even made my picking up the car very easy as I wanted it a certain day. They both met me when I came in and had everything ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.