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Ed Morse Bayview Cadillac

(585 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
New (866) 485-0354 (866) 485-0354
Used (888) 990-2003 (888) 990-2003
Service (866) 467-9295 (866) 467-9295

Reviews

(585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Bayview Cadillac from DealerRater.

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The whole place made me feel very comfortable

To begin I wasn't going to buy a new car; I wanted a Pre-Owned but the numbers didn't work out. Chris (Sales Manager) came up with an idea on a new car and it worked. Daniel Gagliano did an excellent job and all the guys there (Stephen) I don't know his last name was great. Having said this I was extremely happy with the decision I made in purchasing a new ATS coupe even though it didn't have heated seats and a CD player Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your ATS purchasing experience! Ed Morse Corporate Offices

Service

Thanks Brandon for an excellent service on my 2015 Escalade Thanks Brandon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your experience! Ed Morse Corporate Offices

What does this mean??

I think it is my third or fourth purchase..........obviously I love your service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your purchasing experience! Ed Morse Corporate Offices

Excellent service

Mark settle was great help and made car purchase as easy and comforting as much as possible/ I am considering buying another vehicle this week as well thank you team ed Morse also John mazzurco was very helpful one of the best sales manager ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent purchasing experience! Ed Morse Corporate Offices

Excellent service...as usual!!

I have purchased and leased several Cadillacs from Bayview Cadillac over the years. Jeffrey Aldred has been my contact in service for many years, as well. Great personal service and he is very attentive to any of the issues that need to be addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

James, Thank you for sharing your personal service experience! Ed Morse Corporate Offices

Robert Bala & Joseph Carney

I've always dealt with Jeffrey Aldred. He is wonderful. I bought my SRX from you, and the CTS before that. And my spouse and his late Mother and Grandmother always dealt with Ed Morse and praised them also. We will always use them. This time was for a service visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your service experience! Ed Morse Corporate Offices

Mrs Elsa Martin

Outstanding customer service. Very express the way Steve Plotnik help me purchase my second Cadillac. He is an asset to the Bayview Family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your purchasing experience! Ed Morse Corporate Offices

Friendly & timely service!

I was contacted, and told that I needed to get my tires rotated. When is showed up, I was told that they had recently been done & didn't need to be done again. So I ended up getting an oil change. Timing was perfect; right about an hour. And while I was there the sales rep who sold me the car, stopped to chat in the customer waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your service experience! Ed Morse Corporate Offices

XT5 purchase at a great dealership

This dealership is excellent. The team and I mean total team from the sales manager through and including the custodian are friendly, courteous and professional. I will be glad to recommend this dealership to my fri ends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your purchasing experience! Ed Morse Corporate Offices

Service

Service was quick and I always appreciate the car wash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your service experience! Ed Morse Corporate Offices