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JM Lexus

(9,655 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Exceptional Service!

Exceptional Service! I recently purchased a car from Paul Mompremier, and I cannot recommend him highly enough. He was professional, approachable, and genuinely committed to helping me find the perfect vehicle. Paul took the time to answer all my questions with patience, and never made me feel pressured. He demonstrated exceptional knowledge of the car I was interested in. What stood out the most was his transparency and honesty throughout the process. He worked diligently to find the best deal for me and made sure I left feeling confident about my purchase. I've alway disliked the car buying process but Paul has change my view. If you're looking for a stress-free car-buying experience with someone who truly cares, Paul Mompremier is the one to see. I couldn't be happier with my new car and the outstanding service I received. He exceeded my expectations.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your wonderful experience with Paul at JM Lexus! We're delighted to hear that he provided exceptional service and made the car-buying process stress-free. Enjoy your new vehicle, and we appreciate having you as a valued customer!

My salesman, Paul Mompremier went out of his way to find

My salesman, Paul Mompremier went out of his way to find the exact model and color I wanted. The entire purchase process was efficient and quick; nothing like the old days when it was an all day process to get through

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear that Paul made your experience at JM Lexus efficient and enjoyable! It's great knowing you found the exact model and color you wanted. Thank you for choosing us, and enjoy your new ride!

Consumer response

Thank you! Of course I brought on more rain because I washed it! I’m thrilled with my new car and driving it is such a pleasure.

I was referred by my aunt to go see Paul Mompremier…… She

I was referred by my aunt to go see Paul Mompremier…… She assured me he would take good care of me as I purchase my second Lexus …. And he did just that iI most say Paul’s customer service and patience he had with me as I was kind of undecided on what i wanted ,was top tier and I highly recommend if you are looking to buy a car definitely go see Paul …..

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Dealer response

Lissa, we're delighted to hear that Paul provided you with top-tier service at JM Lexus! Thank you for recommending him and trusting us with your second Lexus purchase. Enjoy the ride!

Amazing experience as always at JM Lexus.

Amazing experience as always at JM Lexus. Makes the car buying experience enjoyable! Thank you Steve!

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Steve and the JM Lexus team made your car-buying experience enjoyable! Thank you for sharing this fantastic feedback.

It was probably the easiest and most pleasant car

It was probably the easiest and most pleasant car experience ever. Jonathan made me feel completely comfortable and I have utmost confidence that his managing the trade.

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Dealer response

Elaine, we're delighted to hear that Jonathan made your experience at JM Lexus so comfortable and enjoyable. Thank you for sharing your feedback!

This was by far the best car buying experience we ever

This was by far the best car buying experience we ever had. I can honestly say that Dario is very professional and accommodating. From the first face to face to final stage of finalizing finances, getting into new vehicle and driving away he made the entire experience stress free.

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  • Overall experience 5.0
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Dealer response

John, we're delighted to hear that Dario made your car-buying experience at JM Lexus stress-free and enjoyable. Thank you for sharing such positive feedback! Enjoy the ride in your new vehicle!

Consumer response

👍

Outstanding Service!

Outstanding Service! I had an amazing experience with Paul Mompremier at the dealership. From start to finish, he was professional, knowledgeable, and genuinely dedicated to helping me find the right car. Paul listened carefully to my needs, answered all my questions, and provided clear, transparent information throughout the process. The entire buying experience was smooth and stress-free. I highly recommend him if you want top-notch service and a hassle-free car-buying experience!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Olu, thank you for sharing your positive experience with Paul at JM Lexus! We're delighted to hear that he provided exceptional service and made the car-buying process smooth for you. Enjoy your new ride!

The best Guest experience in the automotive dealership

The best Guest experience in the automotive dealership business, wonderful people! Everything was completely transparent clearly explained to us. Steve McNeeley is the absolute best!

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  • Overall experience 5.0
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Dealer response

Taylor, we're delighted to hear about your positive experience with Steve and the team at JM Lexus! Transparency is key for us, and it's great to know you felt well-informed throughout. Thanks for choosing us!

We have been customers for over 15 years, always great

We have been customers for over 15 years, always great service! Steve and Daniel are terrific. Always professional and honest.

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Dealer response

Thank you for being a loyal customer of JM Lexus for over 15 years! We're delighted to hear that Steve and Daniel have consistently provided professional and honest service. We look forward to serving you in the future!

Tim was knowledgeable, professional, efficient, and

Tim was knowledgeable, professional, efficient, and friendly. The Dealership is quite lucky to have him.

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  • Overall experience 5.0
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Dealer response

Stephen, thank you for recognizing Tim's efforts! We're glad to have him on our team at JM Lexus and appreciate your kind words. Enjoy your experience with us!