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JM Lexus

(9,655 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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My experience with JM Lexus was a great experience from

My experience with JM Lexus was a great experience from start to finish. My Sales Manager Eric was the best ! He went above and beyond my expectations.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ann, we're delighted to hear that Eric exceeded your expectations and made your experience at JM Lexus a great one. Thank you for sharing this wonderful feedback!

JM Lexus provided a wonderful buying experience and I

JM Lexus provided a wonderful buying experience and I would highly recommend their services. My sales associate was knowledgeable and helpful when it came to learning about my purchase vehicle. If you need a seasoned and experience, sales manager reach out to Dan Norton certified master sales representative

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for recommending JM Lexus! We're delighted to hear that our team, especially Dan Norton, provided a knowledgeable and helpful experience. We appreciate your support and look forward to assisting you in the future!

I had the most amazing experience with Prince Paul!

I had the most amazing experience with Prince Paul! Paul is calm, cool and collective! He is extremely knowledgeable and wants what is best for the customer! He is a HUGE asset to the JM Lexus team! Thank you to Paul for everything! If you’re in the market for a new car, go see Prince Paul!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Barb, we're delighted to hear about your amazing experience with Prince at JM Lexus! It's wonderful knowing he provided such knowledgeable and customer-focused service. Thanks for recommending him, and enjoy your new car journey!

Everytime the engine light goes on it costs thousands .

Everytime the engine light goes on it costs thousands . I don’t understand why so much

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  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I'd like to step in and address your comments directly. If you are willing, please reach out to us at marketing@jmlexus.com.

Carol was an exceptional sales person.

Carol was an exceptional sales person. She was so helpful with attention to detail and made us feel confident in choosing our new car. She really made getting a car a wonderful experience. Thank you Carol.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Ann, we're delighted to hear that Carol provided such a wonderful experience for you at JM Lexus. Thank you for sharing your positive feedback!

Great customer service.

Great customer service. Jorge is a very good agent who uses accuracy, professionalism. In my opinion he has and outstanding performance.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ervadine, we're delighted to hear that Jorge provided you with outstanding service at JM Lexus. Thank you for recognizing his professionalism and accuracy!

Great sales department, German Afanador is the best!

Great sales department, German Afanador is the best! Outstanding at technical aspects of the car. Courteous, patient, precise and friendly. I will gladly use his services again.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear that German provided such excellent service at JM Lexus! It's wonderful knowing his expertise and friendly approach made your experience a positive one. We look forward to assisting you again in the future!

Eric Rodgers is amazing!

Eric Rodgers is amazing!! Extremely knowledgeable, helpful, and patient. Will certainly get my next car from him as well and refer others to him he is an asset to your company. Thank you again for everything. A+++++++++.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Eric provided such an exceptional experience at JM Lexus! It's wonderful knowing his expertise and patience made a lasting impression. Thank you for your support, and we look forward to assisting with your future car needs!

I have been leasing from JM for over 20 years.

I have been leasing from JM for over 20 years. Johnathan has been super to work with as well as the service department.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty to JM Lexus over the years! We're delighted to hear that Johnathan and our service department have consistently provided great support. We look forward to continuing this relationship with you!

It’s easy to give JM a five star rating.

It’s easy to give JM a five star rating. Amazing team! Bruno DaSilva is the best sales manager we have ever had. He knows the exact kind of cars we like and always gives us a great deal. We have purchased over a dozen Lexus from this dealership. Thank you Bruno !

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ann and Rebecca, thank you for your loyalty to JM Lexus! We're delighted to hear that Bruno DaSilva consistently provides excellent service and great deals. We appreciate your kind words and look forward to assisting with future purchases!