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JM Lexus

(9,655 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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The best and most amazing experience ever.

The best and most amazing experience ever. Very thorough, caring and very organized. Ms.Carol Bruce is the best. 1000% approved

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that Carol provided such a thorough and caring experience at JM Lexus! Thank you for the fantastic feedback, and we're thrilled to have your 1000% approval!

Amazing service, excellent customer experience.

Amazing service, excellent customer experience. Daniel Wilson was top notch - honest and went the extra mile!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Robin, we're delighted to hear that Daniel provided you with such an outstanding experience at JM Lexus. Thank you for the kind words and support!

Great services and customer care as usual.

Great services and customer care as usual. The entire team is operating at the top of their game.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving JM Lexus a five-star review! We appreciate your kind words for our team.

This is my second purchase with Steve McNeeley.

This is my second purchase with Steve McNeeley. He is by far the best. He’s knowledgeable and extremely customer focused. All important factors when purchasing a vehicle. He’s definitely a JM Lexus gem!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're delighted to hear that Steve provided such excellent service during your second purchase with us at JM Lexus! Thank you for recognizing his dedication and expertise. Enjoy your new vehicle!

Absolutely great experience.

Absolutely great experience. Excellent customer service and communication. I would recommend JM Lexus to all my friends and family.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Sergio, we're delighted to hear about your excellent experience with us at JM Lexus! Thank you for recommending us to your friends and family. We look forward to serving you again in the future!

Steve McNeely has always taken great care of me when I

Steve McNeely has always taken great care of me when I purchase a car. No dealers fees and Lexus certified puts JM Lexus over the top.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kent, we're delighted to hear that Steve McNeely has consistently provided you with excellent service at JM Lexus. Enjoy your new ride and thank you for choosing us!

Great dealership with first-class staff and service.

Great dealership with first-class staff and service. We leased from Eric Rodgers - phenomenal - and he made it an easy and comfortable experience. Eric was professional, courteous, and helpful in explaining everything along the way, and we drove out in a car that we love. Thank you, Eric, and all at JM Lexus for making our experience exceptional.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your positive experience with us at JM Lexus! We're delighted to hear that Eric provided exceptional service and made the leasing process smooth and enjoyable. Enjoy driving your new car, and we appreciate having you as a valued customer!

I am always pleased with the service at JM Lexus.

I am always pleased with the service at JM Lexus. They are timely, efficient, and professional.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving JM Lexus a five-star review! We are happy to know you are satisfied with our services.

I am thrilled to now be part of the JM Lexus family… A

I am thrilled to now be part of the JM Lexus family… A huge thank you to Bruno Da Silva for making this happen! Bruno is definitely the salesperson you want to work with. His knowledge, professionalism, warmth, personality, and efficiency, made my experience easy and stress free. I am loving my new RC 350 F sport!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Wendy, we're delighted to hear that Bruno made your experience at JM Lexus smooth and enjoyable. Enjoy every moment with your new RC 350 F Sport!

Jonathan was very helpful & patient.

Jonathan was very helpful & patient. Thank you Jonathan for an easy & enjoyable experience at JM Lexus

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jonathan made your experience at JM Lexus easy and enjoyable! Thank you for sharing this positive feedback. We look forward to serving you again in the future!