Reviews
Write a reviewfast, friendly, and very good mechanics
fred beans people all do excellent, on the phone or in the shop they take time to explain anything - any problems and what needs to be done for safety. what i like most is they don't push any service on you unless its needed for the warranty or safety ,which is needed now since i'm not working, but i want to keep my cars in top condition
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John B, thanks for taking the time to share your appreciative words. We pride ourselves on our service department and we are happy we met with your expectations. We look forward to keeping your vehicles in excellent condition for years to come. Thanks again, from Fred Beans Chevrolet of Doylestown
Everyone Should Buy Here!!
The sales experience was excellent. Everyone was professional, courteous, and extremely knowledgeable about the sales process. There was no pressure throughout the transaction and I was always asked if I had any questions. Vince made me very confident with my purchase and would definitely get my business again. Anyone looking for a car should shop here and ask for Vince!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your feedback! We appreciate Vince so much and we are happy that you do, as well. Taking the time to answer questions and give you clarity on such a large purchase is important to us, so you feel entirely comfortable with the process. Thanks again and we hope to see you again soon! From, Fred Beans Chevrolet of Doylestown
Great Experience!
Great team of individuals! We were looking to trade in our minivan for a SUV. We knew we would owe more than our trade was worth. We also knew what we wanted to pay monthly. It started out almost $100 more a month than we wanted to pay. Of course we said NO. This is our budget and we are sticking to it. They eventually were able to come in at $8 over our budget! They worked their tails off to get us into the SUV we wanted! They paper work was ready when we came in to pick up the SUV. Everyone was friendly and courteous! They even have a little child area with books and toys they kept our kids (2 &5) busy for the most part. Thanks for all your hard work Fred Beans!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying a New Truck?
Atta boy to Charles (Finance), Tim (Sales Manager) and John (sales). They worked as a team to help my experience in buying a new Avalanche work in a positive way. Frustrated with Philly traffic (a two hour delay) I vented when I walked in to John who took it in stride and wasn't bothered a bit. He immediately offered me water and apologized for my inconvenience (that was not even the dealers concern). I wasn't sure I was buying initially as I wanted the best deal for my trade-in in addition to the price on my new vehicle and was shopping dealers. They met my expectations with flying colors. I might add, again! I bought my new 2011 Avalanche from this dealer and was willing to drive 2.5 hours to compare there offer as they provided the best deal and service then. The buying process took more time than I would have preferred, however, although I had called ahead for a time window, I ended up being over two hours late. We brings me to another positive point; the staff stayed over there closing time to complete the transaction! Not a hard sell type of atmosphere. Very comfortable and positive experience. I would be willing to do business with them again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Marc, for your positive feedback! We're so happy you had a great experience with us and we look forward to doing business with you in the future. Thanks for coming such a distance to see us! From, Fred Beans Chevrolet of Doylestown
The Reality Matched Their Reputation - 5 stars
I took my time to research which Camaro I wanted. LT or SS? 1 or 2? They were very patient and helpful in that process. Charlie G. was great. He answered my questions and let me try them out. I gave them what I wanted when I finally decided, and they got it in a couple of days. I got the 2SS. But I wasn't pressured by them to get the higher end, more so from my friends. :) No regrets. No surprises or undue pressure. Which is important to you if you're reading this like I was. I've also heard very good things about Fred Beans from humans (not just online) over the past few years. That got me to go there. Their AutoRewards program that you get seems pretty neat. You basically get discounts, free service and other stuff for doing what you would have to do for your new car anyway.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rob, thanks for your positive feedback! It's important to us that you take all the time you need to make sure you are making the best decision for yourself, and we are happy to be a part of that process. We appreciate your comments! From Fred Beans Chevrolet of Doylestown
Nothing but excellent!
My husband and I had the best car buying experience. We've bought several cars over the past few years, this was hands down the best experience. Our sales person John was great! Funny, friendly and understood our needs. Charles in finance was fantastic as well. He explained everything in detail, and made the tedious process of purchasing a car fun. We were able to also connect with him on a personal level which made us feel even more comfortable. The GM, Matt, I think, he was super friendly. He had nothing but a smile on his face the whole time. We just happened to be there for their new car dinner. We were floored at the effort the staff made to go above and beyond for their customers. The dinner would be something to attend after purchasing a car to meet staff and learn new things that are going on in the company. To sum it all up,we couldn't have made a better decision to buy or had anyone better to deal with then the people we did. Thank you all!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service. happy with Fred Beans
Happy with Fred Beans especially Andrew Cohen, & Charles Paris & all the Staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review for Allen Schwartz
Allen did his research prior to our arrival for the 2011 Equinox on Saturday. He was well prepared for our questions, personable, thorough and patient. The managers as well were competent and friendly. We would highly recommend Fred Beans Chevrolet in Doylestown to anyone interested in purchasing a vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Service and Support
I have written before about this and to this days I still stand by what I wrote about before. You Guys are Outstanding and I am comforted knowing my cars (5 of them) will be taken care of the right way, the first time. Keep up the Great work fellas.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beans Was great
Sales staff were extremely knowledgable. Financial staff were very helpful. The Fred Beans family made me feel at home while in their showroom. My concerns were always addressed in a professional manner. Andrew Cohen (my salesman) treated me like royalty from the moment I stepped into the showroom to the time I drove off the lot. I've purchased cars from Fred Beans before and didn't expect anything less. Mr Beans knows how to train his staff and the results show it!!! Five Stars for Fred Beans!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
