Skip to main content

INFINITI of Scottsdale

(741 reviews)
Visit INFINITI of Scottsdale
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (480) 389-2396 (480) 389-2396
Used (480) 389-2402 (480) 389-2402
Service (480) 389-3463 (480) 389-3463

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.

Want to share your experience with this dealership?

Write a review

Service department has done a great job even after the...

Service department has done a great job even after the warranty has expired. Strongly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Professional and friendly. Giving their clients the best...

Professional and friendly. Giving their clients the best in service and dependability. You can trust that I your automobile maintenance. is their prime objective,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

From the moment that I called inquiring about a Ford...

From the moment that I called inquiring about a Ford Raptor they had on the lot and Tony the sales manager answered the phone, I felt very well taken care. I had hoped that the truck that I wanted to buy was going to be a seamless transaction. Tony introduced me to Alfonso and Alfonso made the whole process seamless, quick and actually fun. I work at a German high line dealership in service and I felt these guys were meeting my jaded expectations. I was in and out within 45 minutes to maybe an hour, the entire time I was made to feel welcome and I absolutely would recommend Infiniti of Scottsdale to anyone thanks guys I love my new truck!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

George, thank you from all of us here INFINITI of Scottsdale!

Never had a issue with this dealership.Always happy to...

Never had a issue with this dealership. Always happy to recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Outstanding group of individuals to work with. Tony,...

Outstanding group of individuals to work with. Tony, Kiefer, and of course, Danielle in Finance were all sensational in assisting me throughout the process. I feel that I got a great product and an excellent price. From start to finish everyone was extremely professional and very respectful of me and my needs. I enthusiastically recommend Infinity of Scottsdale to anyone in the market to buy or lease a luxury automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Consumer response

My comments are sincere and reflect an honest review of my experience. Tony and his team, through their efforts have established a customer that will be back for any service or any purchasing opportunities.

No hassle and willing to work with us on the purchase....

No hassle and willing to work with us on the purchase. They were patient while we shopped around and did not make us go through a high pressure negotiation when we returned. Nick was outstanding and definitely a major reason we had such a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

This dealership and Tony Mancelli and team treated me...

This dealership and Tony Mancelli and team treated me amazingly!! I cannot say enough good things about my experience with Infinite of Scottsdale. Everyone was extremely helpful and responsive. I bought a used 2021 MX5. The process was seamless and the paperwork was easy using FedEx and delivery to Texas went smoothly. I’m so happy and I Absolutely love my car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sheri, every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Very good service and made everything easy and quick ,...

Very good service and made everything easy and quick , pleasure to deal with and I recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you from all of us here at INFINITI of Scottsdale!

Nick and Easton were the best. They answered all of our...

Nick and Easton were the best. They answered all of our questions, were patient and put zero pressure on us. We ultimately purchased from them because of their professionalism and a great deal. I would recommend starting your car buying venture here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Great customer service. My sales associate Alfonsos was...

Great customer service. My sales associate Alfonsos was super helpful. No hard press. Patient and informative. I highly recommend him and this dealership. Danielle in the finance department was very helpful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!