Skip to main content

INFINITI of Scottsdale

(741 reviews)
Visit INFINITI of Scottsdale
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (480) 389-2396 (480) 389-2396
Used (480) 389-2402 (480) 389-2402
Service (480) 389-3463 (480) 389-3463

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.

Want to share your experience with this dealership?

Write a review

Big thank you to Alfonso for getting me into a great...

Big thank you to Alfonso for getting me into a great family vehicle. He was honest and transparent regarding pricing for our vehicle. Would definitely recommend Alfonso at Infiniti Scottsdale for your vehicle shopping needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

I had been looking for a car for a while (specifically...

I had been looking for a car for a while (specifically the qx30) as my first car purchase and when my girlfriend found one at Infiniti of Scottsdale we decided to test drive it. I was immediately blown away by our sales rep Alfonso’s friendly news and attention to detail. He made the car buying experience a breeze and was very knowledgeable on the car and processes. We only encountered one hiccup, and Alfonso and the manager, Tony, immediately resolved it with ease. They both were more then accommodating with all of my requests and questions. I was looking for months, and went to countless car dealerships where the sales team were a nightmare to deal with, but I felt comfortable with making my first auto purchase with Alfonso and the Infiniti of Scottsdale team. I now have my dream car and walked away feeling really good about my decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

I want to Thank , Tony Manillas , Nick Scohy and Bryan...

I want to Thank , Tony Manillas , Nick Scohy and Bryan Nelson, A GREAT JOB GUYS !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, Robert!

Was treated fairly and enjoyed Jason and Danielle’s...

Was treated fairly and enjoyed Jason and Danielle’s treatment. Would by my next car from Infiniti of Scottsdale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Everyone was pleasant and attentive. No pressure was felt...

Everyone was pleasant and attentive. No pressure was felt by either of us. I was not pleased with the time it took from sales to finance. A shorter wait would have earned a fifth star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We take all comments under consideration.

Thank you so much for my beautiful Cadillac. Excellent...

Thank you so much for my beautiful Cadillac. Excellent customer service. You’re dealership is the best🥰

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Mr. Santos was very professional and friendly making the...

Mr. Santos was very professional and friendly making the buying process of my QX80 very smooth. I highly recommend Mr. Santos. Best experience at a car dealership EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Easy going transaction. Salesman was fantastic. My only...

Easy going transaction. Salesman was fantastic. My only issue is that terms of financing should be concluded before signing a gazillion pieces of paper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We take all comments and concerns under consideration.

Great group of people to work with - from sales, finance...

Great group of people to work with - from sales, finance to new car orientation. Super easy and mellow to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Excellent Dealership!! I highly recommend Infiniti of...

Excellent Dealership!! I highly recommend Infiniti of Scottsdale for vehicle purchase and service. WOW!! If they do not have the vehicle, they find it quickly saving you time and money. Mr. Tmasche was an excellent sales associate. Sales manager Mr. Marillas was phenomenal, a true professional who understood exactly what I wanted. Mr. Nelson the Financial Representative was excellent. Vehicle serviced beyond expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!