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INFINITI of Scottsdale

(741 reviews)
Visit INFINITI of Scottsdale
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (480) 389-2396 (480) 389-2396
Used (480) 389-2402 (480) 389-2402
Service (480) 389-3463 (480) 389-3463

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.

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Wonderful experience with this dealership. The sales...

Wonderful experience with this dealership. The sales manager was phenomenal as well as Tinasche, my salesman. I would highly recommend for your next car purchase. ⭐️ ⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

The dealership is always clean, and the employees are all...

The dealership is always clean, and the employees are all friendly. I particularly like my service advisor Juan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

Always so friendly and honest. We enjoy working with...

Always so friendly and honest. We enjoy working with Eric! Great service with a smile le.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

They were helpful, reasonable and professional. It was...

They were helpful, reasonable and professional. It was worth the trip to Scottsdale to buy this car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at INFINITI of Scottsdale!

A polite and professional team both in sales and service...

A polite and professional team both in sales and service make dealing with Infiniti of Scottsdale a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Excellent customer service, fantastic follow up messages,...

Excellent customer service, fantastic follow up messages, respectful of our time and great follow through after the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

I can’t thank the team at Infiniti of Scottsdale enough...

I can’t thank the team at Infiniti of Scottsdale enough for getting me into my beautiful, new QX50! From Jasmin in sales, to Bryan in finance, and the general manager, Bill. A fantastic experience all around. Jasmin, Bryan, and Bill were all professional, kind, and honest. I couldn’t be happier with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at INFINITI of Scottsdale!

Thank you, Infiniti of Scottsdale!

I can’t thank the team at Infiniti of Scottsdale enough for getting me into my beautiful, new QX50! From Jasmin in sales, to Bryan in finance, and the general manager, Bill. A fantastic experience all around. Jasmin, Bryan, and Bill were all professional, kind, and honest. I couldn’t be happier with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your positive feedback!

John was extremely professional and was a pleasure to...

John was extremely professional and was a pleasure to have as our salesperson. Very informative and very knowledgeable. I would like to Thank Infiniti of Scottsdale for always treating us like 10 Stars. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Very nice people here, Nick from sales was easy to work...

Very nice people here, Nick from sales was easy to work with, fair price given for my trade in and fair price for new vehicle, easy experience overall, would recommend to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Zach, our reputation is one of our top priorities. Your positive review is what we are always striving for!