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INFINITI of Scottsdale

(741 reviews)
Visit INFINITI of Scottsdale
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 8 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (480) 389-2396 (480) 389-2396
Used (480) 389-2402 (480) 389-2402
Service (480) 389-3463 (480) 389-3463

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Scottsdale from DealerRater.

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Everyone was so pleasant Very little negotiation...

Everyone was so pleasant Very little negotiation Tinashe was our sales person and was great Travis explained the new car and did a great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. We are so happy you are so pleased!

Consumer response

Thank you for making our lease so easy Also thank you for taking the time to explain the Car to us

Very classy place, didn’t feel pressured glad I went...

Very classy place, didn’t feel pressured glad I went

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at INFINITI of Scottsdale!

Very professional and knowledgeable Make you feel very...

Very professional and knowledgeable Make you feel very comfortable with the process and in explaining your options throughout the buying process salesman was very professional and how he handled everything I will buy here again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! We're glad you are happy!

Consumer response

Very professional and knowledgeable Make you feel very comfortable with the process and in explaining your options throughout the buying process salesman was very professional and how he handled everything I will buy here again, D Simmons Glendale, Arizona

Infinity of Scottsdale provides great service for my Q50....

Infinity of Scottsdale provides great service for my Q50. They have been my service provider for the past 4 years and I have never had a problem servicing my car there. My service consultant is Brian Reich and I highly recommend you see him and Infinity of Scottsdale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!

I’ve previously had good experiences and this last one...

I’ve previously had good experiences and this last one has been the best yet. Buying a car is unusable stressful not this time. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

I can't believe how hard it has been to find a truck in...

I can't believe how hard it has been to find a truck in the market for a few months without have to pay such inflation and more than you have to. But when you find that specific truck that matches your needs and custom. You jump on it and take action. And that's what I did at Infinity of Scottsdale with the expectations of the usual unpleasant experience to get what you want. Well to my surprised, on the contrary I was amazed what a smooth transition on one visit it went by! Jason and Tony did an outstanding job to make sure I left satisfied with my experience and my purchase finalization MY WAY. Thank you all involved to make this happened! I definitely recommend them a try. -Mark G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us, Mark!

Consumer response

The quality of work put together in place to make this happened was off the chart from all involved. Thank you.

Pleasant work/sale experience, would recommend this...

Pleasant work/sale experience, would recommend this Dealership to my Friends! Bought QX50 2017 was in very good and clean condition! I’m happy with the DEAL 👍🏻😊

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy your happy! We hope you enjoy your new QX50, it's a great car!

Great experience. I would recommend leasing or buying a...

Great experience. I would recommend leasing or buying a car from this dealership. Process was easy and hassle-free. Just switched to Infiniti, and I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Purchased a used Infiniti today. Traded in my old...

Purchased a used Infiniti today. Traded in my old Infiniti as well as financed through one of their banks. The service was amazing. From my sales agent Perry to Tony to Brian in financing everybody was outstanding. I would recommend Infiniti of Scottsdale to anybody looking for a simple and seamless transaction. Kudos to everyone there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jules, thank you for your positive feedback!

One of the best car buying experiences I’ve ever had....

One of the best car buying experiences I’ve ever had. James was friendly, knowledgeable and made buying a car hassle-free and Bryan made the paperwork a snap!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, Vance!