Reviews
Superb Service
I've always gotten great service from both Larry H Miller Toyota and Dodge. If I have any complaint, it's the same with all service centers, including AAA, they always seem to recommend additional services. To Larry H Miller's credit though, there's never been any pressure and my service manager has been pretty candid about what he recommends letting me know they're not critical, just should be done before they become critical and more expensive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us this review Dave! I'm so pleased that you have had patient, and courteous customers service in our dealerships! Jay Carley, General Manager
Larry Miller Toyota
From start to finish this dealership has always provided great customer service and convenience! They really do provide a very valuable service to the west valley.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I'm so happy to hear that you had a great service appointment! We hope to see you again the next time you need an oil change. Jay Carley, General Manager
wonderful customer service from the sales to the financing
Great experience and spent little time during the buying process as we had requested. We completed most of the work over phone prior to entering the building
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! I'm so happy to hear that you had such a great experience! We strive to make it as easy as possible! Jay Carley, General Manager
Everyone was fast and courteous as always
I have purchased 5 vehicles from Larry Miller Toyota over the years. They are always very helpful, whether it be sales, parts or service. I always stop in there first when looking to buy a car or truck. Most times I need look no further.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I'm so happy to hear that you had such a great experience with our dealership! Thank you so much for your return business! We are so pleased to have such a loyal customer. Jay Carley, General Manager
GOOD SERVICE
The staff is always helpful in service and the courtesy shuttle makes it easier to do other things while waiting for your car to be serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this great review! I am so pleased to hear that you have had such a great service appointment with our dealership! Jay Carley, General Manager
Great costumer care!
Everyone on this staff is welcoming and friendly. I felt like they treated me with respect and they listened to what I wanted. Moreover, they did not try to pressure me into anything I didn't want. I am forgetting many of the names that made my experience so pleasant but I want to stress that everyone from the sales folks in the parking lot to the house keeping woman greeted me with a smile and treated me very well. Even when speaking to someone from management on the phone prior to my trip to the dealership my father and I were treated exceptionally well. My sales, finance and details staff were awesome and represent Larry Miller Toyota finest! Thank you Larry Miller Staff for making my car buying experience a fun and stress free!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! I'm so happy to hear that you were well taken care of while purchasing your new vehicle! Jay Carley, General Manager
Did a great job in working out our trade in
We appreciated the deal they worked out with our non-starting trade in and understood what we wanted in a new vehicle. We felt that we got a great offer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank so much for your kind review! Jay Carley, General Manager
Top notch customer service
What I love about Larry Miller Toyota is that I'm always treated like family and never tried to be oversold any unneeded items repairs. I have bought all of my vehicles from the Larry Miller Toyota ships and I've never regretted one of them Mike Moore in-service at Larry Miller Toyota is excellent, efficient and very friendly
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review Gina! I'm so happy to hear that you have been happy with your customer service at our dealership! Jay Carley, General Manager
Rick is awesome!
Service advisers like Rick keep people coming back long after purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind feedback! I will make sure Rick hears about it! Jay Carley, General Manager
Great team
The best service team in the va,leu! Really appreciate John and the way he takes time yo make sure I'm happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review Tanya! I'm so pleased to hear that you had such an excellent experience! I will pass you review along to the service crew! Jay Carley, General Manager
