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Larry H. Miller Toyota Peoria

(3,268 reviews)
Visit Larry H. Miller Toyota Peoria
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 781-4562 (480) 781-4562
Used (480) 787-0707 (480) 787-0707
Service (480) 800-2612 (480) 800-2612

Reviews

(3,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Peoria from DealerRater.

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TOYOTA AVALON LIMITED

Rodney, our sales associate was the BEST. He was so well informed and knowledgable in every aspect. Rodney is truly awesome. Donovan, the financial guy was truly a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! I'm so happy to hear that you had such a great experience with Rodney! I will pass along your kind words! Jay Carley, General Manager

Routine Service

First time there. Was able to have the service completed before the estimate. It was a nice change.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! I'm so pleased to hear that you had such an excellent experience! Jay Carley, General Manager

Thanks Mike G

Mike's patience and understanding was the pivotal reason for my decision to buy a used vehicle from LMT for my nephew with special needs. Mike walked him through each step in the process, making sure he understood what was happening. Mike took time to build trust and that made all the difference. This is my 3rd purchase from LMT. I know I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your kind review! I'm so pleased to hear that you were happy with Mike and his customer service! Jay Carley, General Manager

Always a pleasure!!!!

I have been coming in for service since I bought the car in 2010. Mike Ross always has a smile on his face to greet you. He has a way of making unexpected costs that come up a pleasure to pay! Like I said "always a pleasure."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your kind review! I'm so happy to hear that you had such an excellent service experience. Jay Carley, General Manager

Enjoyed working with Drake.

People were friendly, and the "typical care sales pitch" was there, but not like some dealers. I left, at the end of the day, a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! I'm so happy to hear that every one was friendly! Jay Carley, General Manager

A terrific car buying experience

Clearly the best car buying experience in my life - and I have been buying cars for 50 years!!! My salesperson, Shannon Secord, was a real professional; she got right to the point and never once wasted my time. She is the one who made this deal happen and I couldn't be happier with her effort. During the closing process, there was a snag (isn't there always a snag) and the GM (I can't remember his name) quickly resolved the issue in my favor; he was a real gentleman and man of his word. All-in-all, Larry H Miller Toyota of Peoria is staffed by terrific and very competent people. I will be a long-time customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback! I'm so happy to hear that you had such an excellent experience! I will make sure to pass a long your kind words! Jay Carley, General Manager

2012 prius service

I've spent over 40 yrs. in the Midwest serving the needs of franchised new car dealers insurance with UNIVERSAL UNDERWRITERS - I have also had the pleasure of being in numerous LARRY MILLER dealerships in both AZ & Utah. Very impressed with your Peoria Toyota Service department and especially SCOTT HALLOWELL, Who went the extra mile & then some. Scott deserves 10 to 15 ATTBOYS!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review Gil! I'm so happy to hear that you had such a great experience with Scott! Jay Carley, General Manager

Service Call

My service manager--Scott Hallowell--went above and beyond his call of duty in making my visit very professional yet personal--I would give Scott a 5 star performance rating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your review Richard! I will make sure to pass along your kind words to Scott! Jay Carley, General Manager

Avalon

Adam was easy to deal with and would highly recommend him to other people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your review Reg! I'm so happy to hear that you love your new Avalon, and that Adam took good care of you! Jay Carley, General Manager

service of my Toyota

Dean Anderson was the service manager that i dealt with last Saturday. As usual everything was just as he said and i was very pleased as i always am when i deal with Larry Miller Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review! I'm so pleased to hear that Dean took such excellent care of you! Jay Carley, General Manager