Reviews
July 2016
Kenny explained everything to where I understood. Keep me updated as to repairs and time frame. He was very friendly. Area was clean and service done was good
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review Bat! I'm so pleased to hear that Kenny did such a great job explaining things! Jay Carley, General Manager
Excellent service repair!
Everyone in the service department is friendly and efficient! go see Tommy for quick attentive and knowledgable maintenance issues! He'll get the job done on time and make you laugh too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I'm so happy to hear that you had such a great experience with Tommy! I will pass along your kind words! Jay Carley, General Manager
Highlander service
Tommie was very helpful in answering all my questions. Very courteous and pleasant. Service was performed In a very timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review Rose! I'm so happy to hear that Tommie treated you so well! Jay Carley, General Manager
First service
I made my appointment and when I arrived they were very busy. I pulled up, they got my representative right away and he was more excited for my first car service than I was! When he took my keys I just accepted that there was going to be a long wait an hour maybe more from the looks of things. So I grabbed my popcorn plugged in my cell phone and sat down in the lobby. I don't think I was there 30 min. Which is better than the Toyota closest to where I live. He brought me my keys, and went over what was done. Shook my hand, and I was on my way. The volume of customers is a testament to how well the service is at Toyota, however the efficiency of the service speaks to how well your location performs. I will not go anywhere else. Great, and fast. Perfect. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! I'm so happy to hear that you had such a great service experience! Jay Carley, General Manager
outstanding buying experience
I can't say enough about how well the entire Larry Miller team did to make our buying experience enjoyable; especially Rodney Wilson, our salesman; he was a pleasure to work with and he was extremely knowledgeable regarding the vehicle we were buying and its many electronic systems. This is the third vehicle we have purchased from your agency and we have always been extremely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you for your kind words Doug! I'm so happy to hear that you had such a great experience! Jay Carley, General Manager
Harriet Cohen
Chris is a wondetful advisor. Have total trust in his recommendations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback Harriet! I will pass along your kind words to Chris! Chris Koury, General Manager
Rating your service
Rick Emerson is fantastic, gets me in and out quickly! He's the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review Diane! Jay Carley, General Manager
Polite friendly informative
Friendly, informative, willing to take time needed. Took time to explain things more than once. Good product and willing to back it up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind review! I'm so happy to hear that you had such great experience! Jay Carley, General Manager
Terrific Dealership To Purchase A New Car!
My wife and I could not be more pleased with the purchase of our brand new limited 2016 Toyota Sequoia. We arrived at the dealership with our children and the car buying process was simple, quick, and we are thrilled with our purchase! I would recommend this dealership to anyone looking to purchase a Toyota or a new car in Arizona!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review Michael! I'm so happy to hear that you had such a great experience. Jay Carley, General Manager
Purchase of new vehicle
Excellent overall experience. The staff was very friendly and went the extra mile to make my experience great. I have purchased 4 vehicles from this dealer in the past 12 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm so happy to hear you had such a great experience! I will make sure to pass along your kind words, and thank you for your return business! Jay Carley, General Manager.
