Reviews
flygirlunited
I have owned Toyota cars for a number of years and each has been great. Chris is customer service director and hopefully will continue to be. He is pleasant helpful, knowledgeable and recommends what should be done for my cars. The new service banks are great, however there should be more when the winter months come on and the busy time fills everything up. Ordering parts is quick and the time span for an appointment is really
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I appreciate you leaving us this review Sherry! Thank you for your kind words! I will make sure to pass along your review to Chris. Jay Carley, General Manager
I'll be a repeat customer !!!
Took my new 2015 Toyota 4 Runner in for the 6 mos/5000 mile chk up..met with service Tech Todd who was very courteous and helpful I arrived at 8:45 am for my 9'o clock appt. he took my car in and approx. 30 mins. later I was on my way out. Great service and friendly folks !!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review! I am so glad that you were pleased with the service your Toyota received! I hope you will continue to think of us when your vehicle requires service! Jay Carley, General Manager
5 month service
I was checked in on time. All service was completed in a timely manner and to my complete satisfaction. Tommy parred my phone to operate hands free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your review! I am pleased that you were happy with your service appointment! Jay Carley, General Manager
SERVICE EXPERIENCE
CHRIS CONGER IS FANTASTIC TO WORK WITH. HE EXPLAINS EVERYTHING WELL. REALLY LIKE THE WAITING AREA. GOOD POPCORN. WE USUALLY LEAVE OUR CAR AND WALK TO CRACKERBARRELL FOR LUNCH BUT TODAY WE CAME BACK EARLY AND ENJOYED THE WAITING AREA. EMPLOYEES ARE FRIENDLY AND MAKE YOU FEEL WELCOMED.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review, Eileen! I am so glad that you were happy with your service appointment! Jay Carley, General Manager
Love My New Car
Great service as usual from Rick Emerson in the repair area and Terry Ransome in sales. Terry is very personable, and we ended up buying a car that day! Wow!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review, Kaz! I will make sure to pass along your review to Rick and Terry! Jay Carley, General Manager
Love the new waiting area
My service advisor Mike is always great, he explained future items needed, not ready to do now. Don't have more comments to go to twenty five words
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your review! I'm so glad you were happy with with Mike, and our service center. I hope you will continue to think of us when your vehicle needs maintenance. Jay Carley, General Manager
Service excellence
I have been coming to this dealership for over 10 years and have never been disappointed in the service. I love my Matrix and take great care of it and that's why I am proud to be one of their clients. All I do is call for service and they take care of me and the cost of all this you just can't beat it. Chris Conger is the best.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am so glad that you have been so happy with our service center, and thank you for being a return customer. I hope you will continue to think of us when your vehicle needs service. Jay Carley, General Manager
Always top notch service!!!
As always, the service staff is unmatched. Appointment was made on short notice, extra maintenance was requested by me at the last minute, and still the car was done, and done early. I have not found another dealer that provides this level of service. I pass two other toyota dealers on my way to this one for a reason.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, I am so pleased that you were happy with your service appointment. I hope that you will continue to think of us when your vehicle requires maintenance. Jay Carley, General Manager
5 star
Fast, Friendly service. My car is now complete for another year.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your review Barbara! I'm glad we could provide fast and friendly service! Jay Carley, General Manager
Car servicing
Larry Miller has been servicing our Toyotas since 1999, and always meets the highest standards. Rick Emerson is an excellent service manager and Joe Molinar is simply the best mechanic around.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rusty, thank you for taking the time to leave us this review! I will pass along your kind words to Rick, and Joe. Jay Carley, General Manager