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Larry H. Miller Toyota Peoria

(3,268 reviews)
Visit Larry H. Miller Toyota Peoria
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 781-4562 (480) 781-4562
Used (480) 787-0707 (480) 787-0707
Service (480) 800-2612 (480) 800-2612

Reviews

(3,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Peoria from DealerRater.

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Service on Van

Service was great as usual. A couple items did come up to make the visit uncomfortable. First, my wife parked on west side of service bays while I was getting my service written up, and she came into the bays. Upon our departure, I had a LM shuttle van blocking me in. Driver came out and was very RUDE about us parking in his spot. As I looked on the pavement, you could bearly make out the words that it was reserved for the shuttle. Second, upon my return home I had a message saying that my van was in need of service and to contact the dealership. On Friday, 09-19-14, I received an e-mail saying that my van was in need of service. Don't these overpaid personnel ever check the logs?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lenny, thank you for your feedback. I apologize for the confusion with the parking space and the service reminder. If you would like to speak further, I can be reached at 623-876-3400. Thank you. Irina Krasnova, Customer Retention Manager

toyota camry hybrid

we had a good experience dealing with Larry Miller Toyota. the salesman ;named rigo was very helpful.he showed us many cars and answered all our questions we were more than satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, thank you for your review! I am very glad that we could provide you with such a good experience! Jay Carley, General Manager.

Oil Change

Thank you Gonzalo for a very nice job and your caring attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Frank, thank you for your review! I am glad that we Gonzalo could provide you with a good service visit! Jay Carley, General Manager.

customer service

Great service. Worked with me for the best scheduling for work to be completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Terrell, thank you for your review! I am glad that we could provide you with great service. Jay Carley, General Manager.

Love my second Avalon as much as my first Avalon.

I bought an Avalon in 2000, sold 10/2013 and just bought another Avalon 10/2013. Love Avalons. Toyota dealership I deal with is great. Great c/s, business oriented, friendly. I have never had a major issue at all in the years I have owned Toyota Avalons. Couldn't b e happier with an automobile.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Vicki, I am glad that we could make your visit great! Jay Carley, General Manager.

New Lease

John called right away after I expressed an interest on the internet. We went in and John gave us a good price for our trade in and lease. We will be back in 2 years to to it again. Thanks John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review! I am glad that John could help you get a good price for your trade and lease! We look forward to serving you again. Jay Carley, General Manager

My new truck purchase

Rob was very thorough on explaining how everything works on my truck. He was also very patient with me and took me around to see the different colors. He even went out in the back and brought some trucks up front for me to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review! I am glad that we could provide you with a well explained and enjoyable visit. Jay Carley, General Manager.

Edward A. Miller

Everyone was very helpful, and answered any questions that we had....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Edward, thank you for your review! I am so glad that we could provide you with a helpful and informative visit. Jay Carley, General Manager.

Service

Mike Ross is the best! Ian is also terrific. He found a problem with the seal on the drivers side window and fixed it. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for your review! I am glad that we could make your experience here great. We will pass your thanks on to Mike and Ian. Jay Carley, General Manager.

Brake Reservoir Tank Service Campaign

I brought my 2010 Camry Hybrid for inspection of the Brake Reservoir Tank because of the mailing I received. Scott Hallowell (Assistant Service Manager) was courteous as usual, and had my car checked out - it did need a replacement of the Tank. The replacement service was done at this time - this was very helpful to me since it didn't require a follow-up appointment and more of my time. I have never had any problems with Scott, and will continue to select him when I have service or other needs for my vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am so glad that Scott could take such good care of you and your vehicle. We look forward to serving you again. Jay Carley, General Manager.