Reviews
My experience with Toyoto's
I would recommend this dealership for all your needs. I recently purchased a 2014 Hylander XLS ALL WHEEL DRIVE,and I am extremely pleased with it. My previous two cars were an 1997 XL Avalon, and a 2003 XLS Avalon. Both were great cars, and serviced almost exclusively at Larry Miller's Bell Rd. service center Peoria, Arizona. The results were always very good. GOOD GUYS, GOOD DEALS, GOOD SERVICE, AND GREAT PRODUCTS P.S. I was not paid or induced in any way.. It is the truth of my experiences with this dealership and cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, thank you for your review! I am glad that we could provide you with great products and good service! We look forward to serving you again. Jay Carley, General Manager.
Never again will i let my guard down
I will not buy new ever again after buying from Larry H. Miller Peoria. I can go on all day about my personal experience. Rather i will leave you with this do yourself a favor and run. After my recent purchase i switched my maintenance and will never look back. Please read the negative reviews and don't go here. Please save your money and time don't expect anything but shady practice deals and lies. They set the bar so low for me with this last deal that i will never trust car dealers again.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry that you were frustrated with your experience here. We strive to provide our customers with great service and your review is concerning to us. I would like to speak with you. I can be reached (623) 876-3400. Brian Rygiel, Director of Sales.
Eric Nelson was amazing!
My husband and I were in the market for a new vehicle and after doing our own online research, we arrived at Larry Miller Toyota. Eric Nelson was our representative and let me tell you, we are so pleased. His customer service was top notch. He really cared about finding the right car for our family and our budget and not about commision. We came in with an idea, and he helped morph that into a reality. Honestly, I was slightly terrified to walk into the dealership because I didn't want to be overwhelmed or pressured into anything. Our experience was quite the opposite. It was much more friendly and not at any point did we feel pressure. Eric Nelson worked with us and stayed 2 hours past closing to make sure we were buying what exactly what we wanted and needed. When we are ready to purchase another vehicle, we know exactly where to go and who to work with. Eric Nelson at Larry Miller Toyota in Peoria.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jade, thank you so much for your review! I am very glad that Eric could provide you with top notch customer service! Jay Carley, General Manager.
Larry Miller Toyota for best deals
Rick Zamora in fleet is easy and fair to work with...he has decades of experience and never once gave us a reason to go anywhere else. We love the Tundra and Larry Miller Toyota dealership is new and the popcorn will have you come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katrina, thank you for your review! I am glad that we could provide you with the best deals and great service. We look forward to serving you again. Jay Carley, General Manager.
Professionals
I expect professional treatment and that is what Dean and LM delivers. They focus on the Car and what it needs and provide the information. NOT the Big sell. Thanks tom m
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could deliver professional service and help you find the car that met your needs. Jay Carley, General Manager.
Suzanne French
Good Setvice as usual. A little slow on ride to destination (longer wait then expected)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Suzanne, thank you for your feedback. I am glad that we could provide you with good service and I apologize for the longer wait than expected. Jay Carley, General Manager.
Recall visit
Visit was very satisfactory. Wait time was as estimated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bev, thank you for your review! I am glad that we could provide you with a satisfactory visit. Jay Carley, General Manager.
Great Service
All employees greet you and make sure you are comfortable/check to see if you need anything. Follow up and concierge services are fantastic. Everything that I could possibly need has already been taken care of. My purchase was initiated on a Sunday, and by Wednesday everything was completed through financing. Very happy and couldn't be more thrilled with my choice of dealership and vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your review! I am so glad that we could make your experience here fantastic! Jay Carley, General Manager.
Excellent
The dealership was awesome. They cleaned my car, put gas in it, and made sure there were no dents. They helped me get my car in my price range, and get the car I wanted. Everyone was very nice and I have nothing bad to say about my experience. I would recommend it to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am very glad that we could make your experience here awesome! Jay Carley, General Manager.
Larry Miller Toyota
My Service adviser was excellent and he advised me I had 3 bad defective tires which I appreciated knowing. I replaced them and that was above the call of duty because I was there for recall repair- unrelated. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fred, thank you for your review! I am glad that we could provide you with excellent service. Jay Carley, General Manager.
