Reviews
Exceptional Service
After approaching into the service department I was greeted by a service women who took my name and ask who was assign to me as my service advisor. she was very polite and professional. She checked and a few minutes later told me my advisor would be right out. Tommy came over and continued in respectful and professional manner, I was getting a routine check for my car he took down all my information and explained the services charges. I was offered a free carwash which was great. He escorted me to the waiting area and advised of their free internet service, water and goodies. After completion of the car service Tommy explained in detail of the service and what was done. windshield wipers may need to be replaced on my next visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Janet, thank you for your review! I am so glad we could provide you with exceptional service! We look forward to serving you again. Jay Carley, General Manager.
Great service; great experience
We needed to get our oil changed and have our grill put back into place as it had fallen out. They not only took care of us promptly and with friendly smiles, they washed our car. Nice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could take care of you promptly! We look forward to serving you again. Jay Carley, General Manager.
I love Larry Miller Toyota
Appointments are very efficient. Waiting room is very comfortable with goodies provided to ease the wait. They even have a nice children's play area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! I am glad we could provide you with an efficient, comfortable visit! Jay Carley, General Manager.
New Car Buying Experience with Larry Miller Toyota
We had a very satisfactory experience buying our Toyota RAV4 at Larry Miller Toyota on Bell Road. The salesman we dealt with, Eric Nelson, was friendly, knowledgeable and very helpful in making the buying process a good experience. All in all we were very happy with our purchase and would definitely recommend Larry Miller Toyota and Eric Nelson to anyone looking to buy a vehicle. It was so enjoyable dealing with Eric Nelson, who after meeting him, felt like an old friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol and Paul, I am so glad we could make your buying experience here very satisfactory. Jay Carley, General Manager.
RAV4 servicing
Amanda was excellent in her attention to our last warranty servicing for the RAV4. She gave us options on what to do or not do and specifically recommended replacing our battery which failed a charge test. She also mentioned what service option to follow since we have a low mileage vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, thank you for your review! I am glad that Amanda could make your experience here informative and helpful. Jay Carley, General Manager.
ursula
i liked your facilities and the people are very friendly and polite
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! I am glad that we could provide you with a friendly and polite experience. Jay Carley, General Manager.
2014 Tacoma
Tessa in sales was great and was the reason that I came back to Larry H Miller. My only negative was once I thought I was through negotiations and I got to signing the papers, there was another entire set of negotiations regarding extended warranties. I had not purchased a vehicle since 2001 so this caught me off guard.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, thank you for your feedback. I am glad that Tessa could make your experience great and I appreciate your feedback about the finance process. Jay Carley, General Manager.
Service
Couldn't of had a better service experience. That's three times in a row. Great service advisors! Even the price was more than fair. Many thanks, you got a loyal customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, thank you for your review! I am so glad that we could make your service experience here so great! We look forward to serving you again. Jay Carley, General Manager.
New car purchase
I have bought a car in this dealership before and over all the that whole process was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review! I am glad that we could make the overall process fantastic! Jay Carley, General Manager.
Review
Service is always outstanding!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ellen, thank you for your review! I am so glad that we could always make your experiences here outstanding! Jay Carley, General Manager.
