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Mercedes-Benz of North Scottsdale

(1,137 reviews)
Visit Mercedes-Benz of North Scottsdale
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 459-9687 (866) 459-9687
Used (888) 345-3571 (888) 345-3571
Service (877) 542-4264 (877) 542-4264

Reviews

(1,137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of North Scottsdale from DealerRater.

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We had an excellent experience with Sahana and she really

We had an excellent experience with Sahana and she really went up and beyond the normal call of service to find us our perfect car! Walberto also did a great job explaining all the tech and helping us setup our car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your feedback and are glad our team could assist with finding the right car and setting up the technology. Thank you for choosing Mercedes-Benz of North Scottsdale.

Our experience was truly exceptional from beginning to

Our experience was truly exceptional from beginning to end. Starting with our sales consultant Jim Beebe, he treated us with utmost respect and professionalism. Our experience was further enhanced by the sales manager, although a very man, he took the time to personally thank my wife and I for our business, nowadays that's very rare. If that wasn't enough, we were again introduced and greeted warmly and thanked by non other than the dealership General Manager, she too was very nice. This dealership is a class act. When Mercedes-Benz is say 'The Best or Nothing', clearly they had Mercedes-Benz of North Scottsdale in mind. Great Job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The best service, buying my 3 car with Mercedes Benz and

The best service, buying my 3 car with Mercedes Benz and Scottsdale such a professional people doing everything very quick very smart and very nice so happy with them 👍🏻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words about our team. We appreciate your loyalty to Mercedes-Benz of North Scottsdale.

Ms Alo and the gentleman that went over all the options

Ms Alo and the gentleman that went over all the options with us was awesome cant thanks them enough. Great Service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your feedback and kind words about our team. We're glad you had a great experience at Mercedes-Benz of North Scottsdale.

Very professional people and fast service would

Very professional people and fast service would recommend. Very nice and spacious amenities as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We appreciate your kind words about our team and amenities at Mercedes-Benz of North Scottsdale. Thanks for recommending us.

Bought a Sprinter van last week.

Bought a Sprinter van last week. Sales process was easy. I stopped at a few dealerships and North Scottsdale team and deal was the best! Thanks for your help Angel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words and are glad the sales process for your Sprinter van met your expectations. Our team at Mercedes-Benz of North Scottsdale is always here to help.

Great friendly and reliable service, I would recommend

Great friendly and reliable service, I would recommend them highly. Very friendly and professional advisors!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for recommending us. We're glad our team provided a friendly and reliable service at Mercedes-Benz of North Scottsdale.

Great customer service.

Great customer service. Our service advisor Mark Dornik was very professional and helpful and made the experience seem less

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fast friendly service.

Fast friendly service. It’s Mercedes so of course everything is expensive, but the service provided makes things a little better. Frank, my service guy is always kind and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent “customer centric” business Model.

Excellent “customer centric” business Model. I am car guy and appreciate The best service,parts and communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that you appreciated the service and communication from Mercedes-Benz of North Scottsdale. Thank you for sharing your thoughts as a car enthusiast.