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Pearson Ford

(500 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 747-0659 (888) 747-0659
Used (888) 396-5418 (888) 396-5418
Service (877) 289-8925 (877) 289-8925

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Ford from DealerRater.

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Amazing

I am very satisfied with my experience here. All of the employees have went above and beyond to get us where we need to be. I am extremely greatful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Dan is a great guy and honest. Helped me with the Indiana Farm Bureau savings when I failed to bring my card in. It was a no BS experience. A nice change from what I have been use to!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly service and a great price

Recently purchased a Focus ST from Pearson. Our salesperson Dan and finance manager Michael were friendly, helpful, and stayed late to help us complete our purchase. They were knowledgeable about the different options available with the car, as well as financing, warranty, and service plans without being pushy. Dan made sure to walk through any features that I had questions about before we left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service and sales!

Thanks Dan for helping us find a new vehicle. You were very thorough in helping us find the right fit for our needs. This is our 2nd time using Pearson and they’ve been great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2019 Bullitt Mustang

Great customer service - thx’s To Amanda & Ben for getting this new 50th anniversary Bullitt delivered. Attention to detail before the sale, and on-site is excellent. Frank Bullitt would be proud Of the finished product - bet he would like the six-speed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience!

Amanda helped me with the purchase of my car and it was a smooth and great experience! She even came in several hours early to get me in my car that day. I would refer anyone to her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Got the car of my dreams at a great price!

From the moment I indicated on line that I was interested in this vehicle the process moved quickly and seamlessly until I drove my car off the lot. Dan Patterson contacted me right away and was very helpful and professional throughout the sale process. He was very knowledgeable and showed me all the features of the vehicle and after the sale told me to contact him with any questions or issues I had. I was very satisfied with my experience and highly recommend Pearson Ford to anyone looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Above and beyond!

This was my first car purchase/lease and it was a great experience! Dan made sure I got the exact vehicle I wanted and was very easy to communicate with. He went above and beyond teaching me all about the truck and even did little things like installed the all weather floor mats for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Technology? What?

Brandon was great to work with. The vehicle I initially went in to look at turned out not to be available for lease, so he combed through the inventory to find me the closest car he could that was still the color I wanted. Going from a 1996 jeep to a 2018 ford was a leap up in technology and Brandon made sure I was comfortable with it all before I drove off the lot! He (and Kyle) also sat patiently while I read every word on every paper before signing it!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

My experience was too notch. Brandon was very knowledgeable and never pushed me basically let me lead the conversation. I would recommend anyone to Pearson Ford. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.