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Pearson Ford

(500 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (888) 747-0659 (888) 747-0659
Used (888) 396-5418 (888) 396-5418
Service (877) 289-8925 (877) 289-8925

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pearson Ford from DealerRater.

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Knowledgeable, courteous and professional

Very friendly staff. Took a lot of time to answer all of our questions and were very knowledgeable. Salesperson was not high pressure at all!! Great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent car buying experience

Excellent customer service right from the very first phone call with Dan (internet sales). Everyone I met at the dealership was extremely friendly and willing to help me with anything I needed. Once I had decided to purchase a vehicle, Dan made everything super easy and got me in and out as quick as possible. I would definitely buy from Pearson and Dan again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Trustworthy Experience

A great seamless experience with amazing customer service. I inquired about a used car online, I received a phonecall same day, to stop by any time to take a look at it and test drive. Amanda was my sales consultant, and was awesome to work with, I counldn’t have had better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service!

I walked into the dealership on a whim and was greeted by a very friendly Reggie Ervin. I quickly exposed I was not there for service or to purchase a vehicle, but to ask them a question completely unrelated to purchasing a vehicle from them. I wanted some info on an Indiana Title. Reggie took me over to Don Thompson who took over from there. Don went above and beyond to give me the information I needed even though he was very busy. Both gentleman were of such a huge help! I wanted to write a review to thank both of them for helping me when they most definitely didn't need too. When I am in the position to purchase another vehicle I will be going back to Pearson Ford and working with Reggie and Don! I can't thank them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Top of the Line Service

Pearson Ford always gives us great service. Everyone involved in our purchase was very professional, friendly, and respectful. There isn't a better dealership in central Indiana.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly, knowledgeable and fun buying experience.

Dan did a great job of helping me find exactly what we were looking for in a family vehicle that wasn't a van. He listened to what I was looking for and gave guidance in shopping for a used vehicle. He stayed within our budget and helped us make the best choice for us. I messaged him last minute when I had some time and he was available-as a mom of three young girls, I have to capitalize on my time without kids and we were able to get everything taken care of. Even providing tote bags to clean out my trade-in! Looking forward to working with them in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Superior

Mr. Michael Daniels was extremely helpful and professional. I would highly recommend Michael to all customers and even request him when u arrive. Excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome business and very friendly staff

I’m giving this dealership a five star rating! They made everything fast, simple, and definitely worthwhile in the end. The staff was super nice as well! They gave us a fair deal on trade for our last car and made the upgrade to the Mustang very smooth and easy. I highly recommend this dealership for any auto need!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service!

I just bought a new 2018 Mustang GT from Michael Daniels. He provided great service, was able to get me a great price and made sure the car looked pristine when I drove it off the lot! Highly recommended dealership all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience

Highly recommend Donnie & Amanda! They went above and beyond to find the car of my dreams . You are missing out if you don’t get your next vehicle from them !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.