Reviews
Knowledgeable, courteous and professional
Very friendly staff. Took a lot of time to answer all of our questions and were very knowledgeable. Salesperson was not high pressure at all!! Great overall experience.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Excellent car buying experience
Excellent customer service right from the very first phone call with Dan (internet sales). Everyone I met at the dealership was extremely friendly and willing to help me with anything I needed. Once I had decided to purchase a vehicle, Dan made everything super easy and got me in and out as quick as possible. I would definitely buy from Pearson and Dan again.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Great Trustworthy Experience
A great seamless experience with amazing customer service. I inquired about a used car online, I received a phonecall same day, to stop by any time to take a look at it and test drive. Amanda was my sales consultant, and was awesome to work with, I counldn’t have had better!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Excellent Customer Service!
I walked into the dealership on a whim and was greeted by a very friendly Reggie Ervin. I quickly exposed I was not there for service or to purchase a vehicle, but to ask them a question completely unrelated to purchasing a vehicle from them. I wanted some info on an Indiana Title. Reggie took me over to Don Thompson who took over from there. Don went above and beyond to give me the information I needed even though he was very busy. Both gentleman were of such a huge help! I wanted to write a review to thank both of them for helping me when they most definitely didn't need too. When I am in the position to purchase another vehicle I will be going back to Pearson Ford and working with Reggie and Don! I can't thank them enough!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Top of the Line Service
Pearson Ford always gives us great service. Everyone involved in our purchase was very professional, friendly, and respectful. There isn't a better dealership in central Indiana.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Friendly, knowledgeable and fun buying experience.
Dan did a great job of helping me find exactly what we were looking for in a family vehicle that wasn't a van. He listened to what I was looking for and gave guidance in shopping for a used vehicle. He stayed within our budget and helped us make the best choice for us. I messaged him last minute when I had some time and he was available-as a mom of three young girls, I have to capitalize on my time without kids and we were able to get everything taken care of. Even providing tote bags to clean out my trade-in! Looking forward to working with them in the future!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a used car
 
Superior
Mr. Michael Daniels was extremely helpful and professional. I would highly recommend Michael to all customers and even request him when u arrive. Excellent customer service.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Awesome business and very friendly staff
I’m giving this dealership a five star rating! They made everything fast, simple, and definitely worthwhile in the end. The staff was super nice as well! They gave us a fair deal on trade for our last car and made the upgrade to the Mustang very smooth and easy. I highly recommend this dealership for any auto need!
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Great Service!
I just bought a new 2018 Mustang GT from Michael Daniels. He provided great service, was able to get me a great price and made sure the car looked pristine when I drove it off the lot! Highly recommended dealership all around.
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
Awesome experience
Highly recommend Donnie & Amanda! They went above and beyond to find the car of my dreams . You are missing out if you don’t get your next vehicle from them !
- Customer service 5.0
 - Buying process —
 - Quality of repair —
 - Overall facilities —
 - Overall experience 5.0
 
- Does recommend this dealer
 - Shopped for a new car
 
