DCH Tustin Acura

DCH Tustin Acura is the only place that I have had my 2005 RL serviced since I purchased it. They also straightened out an issue with my wife's RL that another dealer had fumbled pretty badly. I can schedule service appointments either online or by phone. There is wireless and a nice waiting room so I can work if I need to wait with the car. George Rodriguez is now back and I am pleased. He always takes the extra step and lets me know what and why work is performed, results of any scheduled inspections and also makes sure that any safety recalls are performed. In general, the feeling I get in dealing with George is that he genuinely cares about me as a customer and that my car will be well cared for.

We purchased a 2014 RDX from Tustin Acura and were wowed by the sales rep and the whole team. Best we've ever experienced in 30 years of car buying. The salesman was knowledgable, respectful, honest, not pushy, and extraordinarily helpful and patient. We needed to bring our daughter in to see the car since she would be driving it but she wasn't available until noon Sunday. They offered to put the car on hold and did so. Then they volunatarily came up with a discount arrangement that made the price even lower than we expected. We were prepared to pay more. The finance gentleman was friendly and helpful. The whole experience was first rate. We'll probably be buying another Acura and want to use the same salesman and Tutin Acura.

I came to DCH Tustin inquiring about TLs and TSX cars and I walke away with buying the perfect model for my needs, 2011 TSX. I was very please with my Salesman's attentiveness and willing to show me the model that I was searching for....all concern for Salesman to finacial agaent were great. Yes, I would and will most definitely recommend any of family members and friends to vist DCH first when searching for a new or used car. Thank you for the fantastic service!!! :)

I am glad I bought my tsx here I know that each time I come in for service they will take care of me and give me the best experience.

I took my 2007 Acura TL to Tustin Acura because of a battery problem I had been having for a couple of years. If I let the car sit for more than a couple of days, the battery would die. I had already replaced a faulty hands-free module a few months previously--but I was still having the same battery problem. Tustin Acura's diagnostic test revealed an intermittent problem that seemed to be related to the radio--which was going to cost $600 to fix. I had a conversation with Eric LiFoSjoe, the service manager, telling him I was reluctant to pay for the radio repair unless he could guarantee that it would fix the problem. He patiently explained that he couldn't really guarantee that--but he asked if he could keep the car a couple more days so they could investigate more thoroughly. I already had one of their loaner cars--so it wasn't a huge inconvenience--so I said fine. To cut a long story short, they did more investigation and determined that the problem was actually still the hands-free module--so they replaced it, free of charge. During this entire week-long process, Eric called me every day, keeping me in the loop. And while they had the car, I asked them to check the front brakes because I'd been having a bit of judder when braking at high speeds. They adjusted the brakes--did not try to talk me into buying new brakes--and didn't even charge me. In short, they were diligent, honest, friendly and competent throughout the process--and their primary motivation seemed to be making sure my care was safe to drive--and making sure I was inconvenienced as little as possible. That level of service is rare anywhere these days--but especially at a car dealer.

I always be happy with the service. Always call Kyle before I come and he always take care of us and if the care will take long time he gets me a loner.

I worked with Tony and Miguel. Miguel was so helpful and made it easier for us to choose the car. without him i would not have bought the car. thank you Miguel. tony was also very helpful with showing us the car and all the options that came with it.

Always go here when I need service on my MDX. I've always thought it was a bit pricey for the service I received so I shopped around and realized that their prices are right on par with its competitors. I always have a great experience here with the service reps. They are always friendly, sincere and honest. And I never have issues with my car when it's returned.

GREAT SERVICE I would reccomend this dealer to everyone. Thanks Matt :) I love my Acura and the service I receive with it. I will be an Acura owner for life.

The experience was fast and very customer friendly!! Being in the customer service field over 30 years you appreciate great service when it is given to you!! I highly reccomend DCH for your car service neeeds!