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Paramount Kia of Hickory

(3,513 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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What a great car shopping experience

Randy Rosenbalm made my car buying experience so easy. I told him what my budget was and that I wasn’t realy dead set on anything . He showed me what he had gave his best price we test drove and I purchased. I would recommend anyone to go by and see Randy I think you will be as pleased as I was!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy. We look forward to working with you or anyone you might send our way in the future. Best, Dave Estes | destes@paramountauto.com

Carlton was great.

Carlton was great he gave us great respect an a walked us through the deal. we would come back an buy again from him.thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Carlton is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Dave Estes | destes@paramountauto.com

I had a great experience!

Everyone was pleasant, helpful, positive, and encouraging. It only took two hours, and I even was told I was a good customer! I couldn't be happier with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sherry, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Dave Estes | destes@paramountauto.com

Great experience! Ask for Chris Gallegos

After speaking with Chris, he completely understood the type of vehicle I was looking for. He was given a budget and got to work right away. It's always a great experience when your shown vehicles that makes sense. I highly recommend requesting him, you will not be disappointed! I would also like to show recognition to Patrick in the finance department. He was also very helpful explaining all warranty options and payment options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Dave Estes | destes@paramountauto.com

My New Soul

Im one of those people who hate to wait and have no patience. My car buying experience was very smooth and a pleasant time. Paramount's show room is very nice. Thank you Chris for your help through this process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Dave Estes | destes@paramountauto.com

Love my "New to Me" car!

Chris is very nice and professional. He had everything ready to go before I had even arrived at the dealership. I love my "new to me" car. I had a great experience and plan to go back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle Dawn, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Dave Estes | destes@paramountauto.com

Kelsey Mains

Randy was an excellent salesman. He was very helpful with the type of car I wanted and very attentive to what I needed. I would refer anyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Best, Dave Estes | destes@paramountauto.com

2018 Kia Sorento

The experience here at Kia was amazing! Chris helped us get the car we wanted and did an awesome job doing so, we love our 2018 Kia sorento! They were also super nice and helped us with any questions! If you want to get a car come to paramount Kia and see Chris Gallegos!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, Dave Estes | destes@paramountauto.com

2018 Kia Sorento

I was at kia having my 2017 kia forte serviced and I decided to walk the lot and look at the cars and Chris Gallegos came and asked me if I was happy with my Forte and I said I was thinking of something bigger and he said let's see what he can do and I walked off with a 2018 Sorento it was the best experience I could of asked for Paramount KIA of Hickory is the place to buy a new car. Ask for Chris Gallegos and he will do his best to get you in the vehicle you want that fits your budget

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Nathaniel, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Best, Dave Estes | destes@paramountauto.com

Fourth Kia

Had a very good experience at Paramount Kia. Gary was very helpful in helping us find our fourth Kia. Will return when we decide to purchase our next car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Gary and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Dave Estes | destes@paramountauto.com