Reviews
2018 Kia Forte
I loved the experience, the customer service was great.. Chris was a great salesman and was very knowledgeable about his product. The overall Kia experience was wonderful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Dave Estes | destes@paramountauto.com
Great Experience
Randy went above and beyond in helping me find a car. He spent several hours finding and letting me test drive different cars. Once I found one and got all the paperwork done, he made sure to show me everything the car could do and how to use all of the technology. I would refer anyone to him if they are looking to purchase a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brady, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Dave Estes | destes@paramountauto.com
Nick Thomas our salesman made our car buying experience a b
Nick Thomas explained the whole process in great detail all the way down to specs of the car and it was a pleasure to work with him and we was in,and out in 4 hours and staff was friendly and I am very pleased to have bought my car from paramount Kia
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heather, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Dave Estes | destes@paramountauto.com
EXCELLENT
I would like to say that my experience with paramount kia was a 5 star experience. Chris and adam were great. All of the staff is very helpful and friendly. I have purchased 4 new cars in my life. And several used cars. This experience was by far the best i ever had. Thanks again. Look forward to buying from you again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about customers who have a great experience and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Dave Estes | destes@paramountauto.com
Service Department
I want to let you know my service department experience the last two times I have been in have been exceptional. Aaron Bisesti has been my service advisor both of those times and he is outstanding. He is cordial, and makes every effort to take care of you while you are there and tries to make your experience as pleasant as possible. He explains everything you need to know the way you can understand it. The work I needed completed was under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing about your visit with us! I am happy to hear that Aaron was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Dave Estes | destes@paramountauto.com
2018 Volkswagen Jetta
Thank for the great service chris. I love my new jetta so far. It was a very easy car buying experience. Would for sure recommend after my experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Chris worked hard enough to make your purchase completely painless. Best, Dave Estes | destes@paramountauto.com
fantastic and fun
our experience with Randy was fantastic and fun. Couldn't have been better! Very good at what he does. Patrick was also fantastic and easy to work with. this goes for Andy finance manager
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Dave Estes | destes@paramountauto.com
Sales review
Gary Fesmire was very helpful. he was more interested in what I wanted rather than what he wanted to sell me. He asked me what I was looking for when I got there and that is what we worked on from start to finish. He didn't waste my time trying to sell me something I didn't want or need. The whole staff was very professional and friendly. Gary worked very hard to get make sure everything was how I wanted it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the amazing review! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Best, Dave Estes | destes@paramountauto.com
It took to long
It took over 4 hours and because of this I feel I did not have a clear mind when I was filling out the paper work. There were additional fees that I did not notice until the next day.
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Dave Estes | destes@paramountauto.com
sales review Gary Fesmire
Gary was thorough and made us feel welcome but not pressured. Listened to all of our questions and tried to get answers. Gary was also very patient with us instructing us concerning the operation of the new vehicle. Sorry , we also kept him after hours, and he was very kind and kept answering questions!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review, Mel! I'm very happy to hear that Gary was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Dave Estes | destes@paramountauto.com