Reviews
New Kia.
Pretty good overall experience. Everyone was very helpful and nice, especially Justin. Made buying a car a little more enjoyable than normal - purchasing and waiting for a new car is never enjoyable.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Dave Estes | destes@paramountauto.com
Great experience
My experience at Paramount was great! Kathy listened to what I was looking for in a new Kia Optima and responded. She assisted me in finding a car that I wanted and the financing staff was very easy to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Dave Estes | destes@paramountauto.com
2017 Kia Forte 5
Great place to come is kia and Chris was the best. If i could go higher for stars i would do it. He said it can happen and it did.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! Chris is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle . Best, Dave Estes | destes@paramountauto.com
Wonderful first time car buying experience.
Came to Paramount Kia looking for a used Kia Sportage. This was my first time purchasing a car in my name. Cathy listened to what our needs were in finding a new vehicle that suited our family best. We were able to trade in my current vehicle and get the new car financed with the ideal payment for our family. Best car buying experience by far. Would recommend Cathy to anyone in the market for a new or used vehicle. Very pleased with my car purchase and will be returning for any future car purchases! Thank you Cathy and Paramount Kia!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Cathy and the rest of our team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Best, Dave Estes | destes@paramountauto.com
Paramount Kia
Thank-you so mucgh for all your help in getting me into my new Honda Soul.Alan Sconoover did everyhing he possibly could to take care of picking me up to come get the car, comoing to my house the day before to show it to me,getting it cleaned, license tagged, and ready to go. H. R. Byram.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a new car
Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your experience and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Dave Estes | destes@paramountauto.com
Love my Kia..
I was rear ended in my 2009 kia. My car was totaled. I really liked my Kia and went on line to check out Kia of hickory. The next day Nick from Kia gave me a call and the next week I went in. Nick was very helpful but not pushes( like other places have been) He showed me this really nice white Kia Soul and we took a spin. It was the one I wanted. Nick went over everything with me, answered all my questions. Nick never made me feel pushed into my car. From the time I went in til I left was a short time. Nick is good at his job and I will be a spreading the word. Also Andy Harris who did my paperwork was great getting it done in as short a time as he could. Love my Kia! Thank u Nick Thomas!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Doris, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Nick is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Kia! If you have any questions, please do not hesitate to come see us. Best, Dave Estes | destes@paramountauto.com
Excellent Service.
Randy Rosenbalm is an outstanding salesman. He is very thorough from the beginning all the way to the end of helping you with the purchase of a vehicle. Randy goes above and beyond to help his customers. One of the best car salesman that I have ever seen. thank you Randy, for an excellent experience, with the purchase of my new 2018 Stinger..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're glad to have Randy on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care and congrats on your new 2018 Stinger! Best, Dave Estes | destes@paramountauto.com
Unexpected purchase
I came to have my car serviced but drove home in a new car. Thanks so much to Aaron in Service and Randy in Sales for making it all happen. My purchase was unexpected but I’m very happy with the outcome. This is my second purchase from Paramount Kia. Great experience both times. Thanks again. Ellen Stroud
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Randy and Aaron. Please let us know if we can ever help you in the future. Best, Dave Estes | destes@paramountauto.com
Professional
Was the most professional friendly and courteous experience of purchasing a vehicle I have ever had salesperson went beyond expectations to make sure I was satisfied with the vehicle I chose. I would have no problem referring anyone that I know to contact Julian Rogers at Paramount Kia in Hickory North Carolina for any car purchase they might be considering
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Dave Estes | destes@paramountauto.com
Much better...
They were not being too responsive but they have now fixed the issue. The paint was coming off my moms 2014 Kia Soul but they fixed it now.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair