Reviews
Perfect dealership
My husband and I have bought 6 vehicles from paramount. Today we was able to trade two different vehicles with nothing down, and our payments are about what we wanted. We really didn't expect to trade. Nick Thomas was great and Andy our Financial advisor was helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. I will share your comments with Nick and Andy, and if there is anything else we can do for you, please feel free to give us a call. Best regards, Dave Estes | destes@paramountauto.com
Very Helpful
Going in, I was very skeptical about the deal I went in for. All the salesmen were helpful and continued to say I.t was right. After a couple hours, I walked away with a car I love! Great first car experience!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear your experience was smooth from start to finish! We’re eager to assist you with every aspect of your automotive inquiries in the future. Best, Dave Estes | destes@paramountauto.com
Very productive
Very easy, productive service. Very friendly, helpful. Would recommend Randy to anyone interested in purchasing a Kia. Could not have been more satisfied with the help received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear you enjoyed the service you received. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Randy. Please let us know if we can do anything further to help. Best, Dave Estes | destes@paramountauto.com
Good expierence
Justin was awesome and helped answer all of my questions! He showed me all the cool gadgets in my car and where to go when i come back for oil changes. Very glad he helped me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing about your visit with us, and congratulations on your new car! Justin is an asset to us, and it is encouraging to hear he impressed you by delivering our trademark service. Thanks again! Best, Dave Estes | destes@paramountauto.com
Excellent Customer Service
The sales experience with Gary Fesmire was awesome! He is a very knowledgeable and likeable person who made the sales process very easy. After the sale, I appreciate him also taking the time to show me all the "bells and whistles" on my 2015 Kia Sorento. I would totally recommend Paramount Kia of Hickory and be sure to ask for Gary!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle Connie, and thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Dave Estes | destes@paramountauto.com
No pressure, professional, knowledgable
Great experience with a knowledgeable sales rep in Gary Fesmire. Ask for Gary and let him guide you through the process. Awesome experience that has me looking forward to car shoping again. Thanks Gary
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Gary is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Best, Dave Estes | destes@paramountauto.com
2018 Kia Soul
The most outstanding experience I've had at a dealership. I feel good about saying they are the best. Chris is a good Christian and displays as much. Thanks for a great deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Chris achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Dave Estes | destes@paramountauto.com
2017 Kia Rio
I am very pleased with the service I received. Chris was very nice,and made sure I understood everything about my new car. He was able to,get me a great trade on deal,on my old,car. Andy was very nice also and explained everything I needed to know. I LOVE my new car!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sherid, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out! Best, Dave Estes | destes@paramountauto.com
Best Customer Service
Alan was a blessing. He asked all the right questions and listened to what we were looking for in a vehicle and was able to find just the right vehicle for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Alan. Congratulations on the new vehicle! If you have any further needs, do not hesitate to stop by for a visit. Best, Dave Estes | destes@paramountauto.com
2017 Kia Sportage
I went to Kia in Hickory on 12/4/17 and bought a 2017 Kia sportage AWD. I had heard good things about Kia from others so I decided to give them a try. I dealt with Chris G. (Salesman) and Patrick (Finance) they were absolutely great!!! They took the time to explain everything to me, answered all my questions and walked me through the process with ease. I've never felt comfortable with salesman before, that has now changed all thanks to Chris and Patrick. I do recommend Kia in Hickory to anyone needing a car!!! I will be a return customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car