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Kenny Thomas' Olathe Toyota

(596 reviews)
Visit Kenny Thomas' Olathe Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm 10:00am–4:00pm
2018 state dealer award
View 4 awards
2018 state dealer award 2015 state dealer award
2018 consumer dealer award 2015 consumer dealer award

Reviews

(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kenny Thomas' Olathe Toyota from DealerRater.

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Exceptional, fast and non haggle experience with Kim...

Exceptional, fast and non haggle experience with Kim Nigh. Very happy with our purchase and time spent at dealership. Overall experience was great from Kim to financial department. Everything was handled promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership was an excellent choice for me to buy...

This dealership was an excellent choice for me to buy from for my very first car purchase. Kim Nigh and Brice were especially helpful in choosing a car. I have had my 2011 Toyota Camry now for a few weeks and am still enjoying everytime I get to drive it! The service was quick and friendly! Thank you guys so much. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

If it weren't for Brian I would have walked out on my...

If it weren't for Brian I would have walked out on my second visit. Brian was always eager to help, answered all my questions, new what he was talking about and most important, WASN'T PUSHY! A few other folks around there could take some lessons from him, but all in all, good experience from a seasoned sales person. Would definitely recommend folks to ask for him. Kim was very helpful as well and made me feel comfortable driving off in my new truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went to test drive a used Toyota Camary, we already had...

I went to test drive a used Toyota Camary, we already had a Sienna and also purchased the minivan from them 4 yrs ago. I was thinking practical and was going to settle for the Carmary. I had just got done testing a VW Jetta, and wanted to drive a car that was similar year and price, I did not care if it was the same model family. Luckily, they had a 2007 model priced within $50 of the Jetta. The salesman, Mike, asked what we were looking for and told him we were interested in a Camary. Asked if this was our first Toyota. 1st ding against him, he saw us driving a TOYOTA. He was standing 20 feet from the car. Mike then asked if we had looked at anything else, told him VW Jetta. 2nd ding against him, said "It's a no brainer, I was at the right place". Wow, I think he just called me stupid. He then asked what I wanted to accomplish, told him I wanted a car for the next 10 years, as I don't buy cars that often. 3rd ding against him, he said "The Jetta would never make it and the Toyota was far superior". I found it funny that he was bashing the car based upon VW issues between 2001 - 2005. Having purchased a Toyota here previously, I was hoping to get a salesman that would know the car in and out, as it was a Toyota. Again I was disappointed, just like the last time. They never seem to know the specifics of all the bells and whistles. They always rehash the "Lifetime Warrenty" and Toyota record, at least that is what I heard on my test drive. I am glad I past them up and went with the Jetta, the Jetta salesmen, knew what he was talking about and was honest about the issues with the 2001 - 2005 Jetta models and told us to steer clear of them. It really is amazing the car buying experience that I had with my n

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

every visit we were great in a timely manner. never...

every visit we were great in a timely manner. never presurred to buy anything. All questions answer, if answer not know it was researched to get the correct one. remember customer & our needs. Delivery of car was a fast transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the outset to purchase the new car, the folks at...

From the outset to purchase the new car, the folks at Olathe Toyota were wonderful. They were very fair in their offer on my trade as well as the price of the new car with never putting any pressure on us to purchase. They walked us through the new car and all its options, helped get the blue tooth set up and explained the possibility of addtional products for the car with out any pushiness or pressure to purchase them. They made buying a new vehicle pleasurable and exciting. We love our new Toyota Camry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian helped me get into a used toyota tundra. My goal...

Brian helped me get into a used toyota tundra. My goal was to get out of my current car and back into a truck. Over all Brian was successful in doing so. I think the overall price, including interest, there could have been a better deal. Also, it was nice getting some numbers up front and quickly, however once the buying process actually started, it was drawn out, over 4 hours the 1st day and 2nd day 2 hours. But overall I am happy with Olathe Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All people I came in contact with were professional and...

All people I came in contact with were professional and very pleasant. bob Tucker was fabulous and I will recommend him and this dealership to anyone that is looking for a vehicle. This is the second vehicle that I have purchased from this dealership and I will stick with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

from the time I walked in, the sales, financing, and...

from the time I walked in, the sales, financing, and everything was great! My sales guy knew the scion...and my financing was a breeze and even got me a rebate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying experience was very easy and low pressure. I...

Car buying experience was very easy and low pressure. I had a variety of questions regarding three separate vehicle models and my questions were answered in an up front and factual manner. When I needed information or wanted a test drive, someone was available to handle it and when I just wanted to look things over on my own I was left alone to sit in the vehicle and look things over and talk about them with my wife. This made the overall experience a very simple and comfortable one for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.