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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Windshield Wiper Replacement

Dusty always goes above and beyond to provide quality service. I went in to get my windshield wipers replaced, and he made sure my car came out clean and it was done within a few minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New MDX

Excellent service with smart business acumen where both sides gain. No pressure salesmanship but helpful. The facility has the area for a very pleasant and comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jay wolfe acura was Fast, Friendly and easy to work with.

My husband and I worked search for a new family SUV. Immediately we were greeted by the amazing sales staff at Jay Wolfe Acura. The staff was able to show several different vehicles in the model that we wanted. Ultimately we decided to purchase a MDX. The sales team worked with us to get a deal in our price range. We couldn’t be happier with our purchase. Our sales representative, Mike Ramos, went over several details of the features on the MDX how to use them and got a set up so we are ready to get on the road I would recommend purchasing your next acura from Jay Wolfe Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jake's a Great Sales Guy to Work With

Great young salesman who found a win-win for the dealership and customer. Very much appreciate the straightforward approach and ability to listen and respond to customer needs. This young man represents Jay Wolfe Acura well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Stellar customer service

If you want stellar customer service, This is the place to go!! Terrific follow up, and everyone is very willing to answer any questions you might have. Looking forward to many happy years in my new RDX!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Oil change -service reminder

The service was fast and courteous.The ability to get a cup of good coffee, and maybe something to eat is also very nice. The sitting area for waiting is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience.

Professional, patient and just all around polite atmosphere . Great deals on vehicles, also they do a complete inspection of the vehicles to make sure they are up to par .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I was pleased with the service I received.

Service personnel thoroughly explained what services were going to be performed and then what had actually been done when the car was ready for picking up. I appreciated all the information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

TL oil consumption/new TLX replacement for the TL

My 2012 TL had an oil consumption issue that Acura didn't think was bad enough to fix under warranty. I didn't plan on buying another Acura because of the lack of response to the oil consumption issue, but Jimmy and Trevor worked out a deal to keep me as an Acura customer. I'm still very disappointed in Acura's failure to acknowledge the oil consumption problem, but happy with the effort Jimmy and Trevor put out to find a solution.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing service

Dropped my car off after hours with a bad battery. I had called over and talked to Dillon Rath about my issue and trying to figure out logistics of dealing with the battery issue before they closed. To my surprise, Dillon called at 7:15 AM the next morning to check to see if everything was ok. He was calling to check in, he didn't even know that the car was there, but he wanted to make sure I had everything I needed. I was extremely impressed. It's nice to feel like you have someone in your corner at the dealership, making sure things were good with the car. Overall, service was fine, no issues whatsoever, but Dillon going above and beyond was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.