Reviews
I am highly grateful for your great service you gave to
I am highly grateful for your great service you gave to my car Chevrolet Sonic 2013 Again thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Egle, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault
It took awhile for our service to complete, but our
It took awhile for our service to complete, but our person kept us informed. That was a plus!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault
Kyle and Ned are incredible!
Kyle and Ned are incredible! This was definitely one of the smoothest, fastest and most enjoyable experiences yet in purchasing a vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that Ned and Kyle were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino
Staff is very pleasant.
Staff is very pleasant. They go out their way to assist. With the backup of getting your car, they are always getting you the best dates and calling you back
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault
Loan was the BEST!
Loan was the BEST!!! She was very thorough with helping me understand my claim process!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Loan and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
My service tech had me in and out of service in under a
My service tech had me in and out of service in under a hour. This exceeded my expectations.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Great costumer services, very friendly, up front with
Great costumer services, very friendly, up front with what's going on with your vehicle
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Terrible service.
Terrible service. Worst dealership service team I’ve ever had. I’ve only purchase Chevy vehicles since 2003 and only from dealerships. I am new to GA, made an appt for my corvette at 7:30am on a Thursday, 8 days later my vehicle had not even been looked at. I incurred rental car fees for no reason, and when I picked up my vehicle because I couldn’t wait any longer the service department was unstructured, no friendly customer service. I’ll never take my vehicle back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Car I wanted was sold!
Car I wanted was sold!!! Bummer. Will keep looking!!! Since your located in a large city!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review. Please don't hesitate to reach out if we can be of any further assistance! Expect the Best! General Manager Ralph Sorrentino
Same experience as usual!
Same experience as usual! Excellent and knowledgeable service. Staff is super helpful and very friendly
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault