Reviews
Evan was a great communicator during the process prior to
Evan was a great communicator during the process prior to and during the delivery. Much appreciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino
Service was great Loan took Great care of me
Service was exceptional and Loan went above and beyond to make sure she took care of my needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Diego, please let us know. Expect the Best! Service Manager Mr. David Theriault
Great service. Loan Pham took care of me!
Jim Ellis Chevrolet is the best! I always go here to get my services. Everyone is super friendly and Loan took great care of me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ellen, please let us know. Expect the Best! Service Manager Mr. David Theriault
Good service fast approval best finance team I had a good
Good service fast approval best finance team I had a good salesman Samuel and also know Clarence Williams and he one of the top 5 salesmen in Georgia in my book
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault
Transmission repair
My trucks transmission went out on way to Florida and the service department at Jim Ellis Chevrolet had me back up and running the next day. Great customer service . Thomas was very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jed, Thank you! Thomas and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Jim Ellis Chevrolet is an absolute scam.
Jim Ellis Chevrolet is an absolute scam. I’d rather take my car elsewhere to get serviced from here on out as you all contracted someone to do service on my rims, they did a poor job, and you don’t want to take ownership for it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
I’ve contacted Mr. Sorrentino directly and no response as of yet.
Great customer service from Charles.
Great customer service from Charles. Good experience for routine maintenance and oil change. The service tech recommended a few other service items.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business, Alycia, and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Sonja Brown was very helpful and provided prompt service.
Sonja Brown was very helpful and provided prompt service. My part was delivered overnight from CA to complete the job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dennis, Thank you for your very kind review. Sonja and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Appointment available when needed, text reminder of
Appointment available when needed, text reminder of appointment, representative friendly, waiting area comfortable, and warranty service completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Jim Ellis Chevrolet. Sonja and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Good service, great communication and guidance, loan if
Good service, great communication and guidance, loan if you need to leave your car more days
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Retanza met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault