Reviews
Very professional and have great customer service.
Very professional and have great customer service. My service writer was excellent. The quality of the service exceeded my expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Jim Ellis Chevrolet and we hope to see you again.
excelente servicio 👍 siempre están atento a resolver y
excelente servicio 👍 siempre están atento a resolver y asistirte de manera confiable y muy amable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review, Jenny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Great service from the Jim Ellis Team will definitely buy
Great service from the Jim Ellis Team will definitely buy my next vehicle from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Alvin, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino
Had to wait 6.
Had to wait 6.5 months for the truck to arrive. Dealership paperwork etc was fast and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino
amazing experience, what a wonderfull sales person, very
amazing experience, what a wonderfull sales person, very professional, treat you like family, after more than one years since i bought my car she still fellow and help and arrange for service for my car. i never had service like that even for my mercedes or my ferrari
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino
The dealership is one of the best that I have encountered
The dealership is one of the best that I have encountered in 65 years. I am not excited by the process of car-buying and only buy out of severe necessity, therefore, I have little patience for the techniques often employed by the salesmen at car dealerships. Personally, I prefer not to be bothered. I just want to come in and purchase what I need and expect the dealership to deliver. Mr. Jaylan Jackson delivered for Jim Ellis Chevrolet. He was patient. He promptly answered questions I had about my desired vehicle and kept me apprised of the status of said vehicle. He appeared available 24/7. Unfortunately for him, he had to deal with me for approximately three months, which showed his supreme patience and flexibility in dealing with all type of customers. Additionally, he was willing to come into the dealership on his days off to accommodate my need, which I found to be particularly admirable in Mr. Jackson. Jim Ellis Chevrolet is fortunate to have hired Mr. Jackson. If he is currently not a treasured asset to the dealership, he soon will be if he continues to demonstrate the knowledge, professionalism and patience that he showed me during this transaction. I had an opportunity to purchase this vehicle elsewhere, however, Jaylan's honesty, patience and pleasant attitude were refreshing in comparison to his competition at the other dealership. I stuck with Jim Ellis Chevrolet because of Jaylan and his manager, Denise Silva. Great people and even greater salespersons!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us, Roslyn. We work hard to make sure our guests have an exceptional experience. We are thrilled to hear that Jaylan provided you with such excellent customer service, and we look forward to sharing your compliments with him. Expect the Best! General Manager Ralph Sorrentino
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jaylan was the salesperson and he was awesome.
Jaylan was the salesperson and he was awesome. Great experience with him and the financial department (Ned). Definitely would recommend! Thank you Jaylan and Jim Ellis Chevrolet!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jaylan and Ned delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Go to another Chevy dealer!!
I spent over 3 hrs for an oil change. I?ve tried to call the service manager twice he doesn?t answer and I left a message and I haven?t received a phone call. There is no reason an oil change should take 3 hrs. I heard a customer say when I got there that he had been waiting 2 hrs and 7 mins. I?m not sure what he was getting done but this is absurd.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com
Catherine Jackson was amazing to work with.
Catherine Jackson was amazing to work with. Our Suburban transmission went out on New Year’s Eve on our way home to Michigan from Florida. She took care of us and our vehicle in a timely manner. Two weeks later we returned to pick it up and we were in and out in no time. Thank you for everything and we’d definitely come back and recommend Jim Ellis Chevrolet service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Chris. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Chris, we're glad to hear you found our staff so knowledgeable and helpful! Thanks for the recommendation, and have an amazing day!
Great repair facility!
Great repair facility! Great people to work with! Go up and beyond to help customers!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.