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Jim Ellis Chevrolet of Atlanta

(4,683 reviews)
Visit Jim Ellis Chevrolet of Atlanta
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
Used (855) 260-5229 (855) 260-5229
Service (866) 880-4991 (866) 880-4991

Reviews

(4,683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Chevrolet of Atlanta from DealerRater.

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Great customer service and service is done in a timely

Great customer service and service is done in a timely manner! Couldn’t ask for better service Loan takes care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Andre, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

Their service was very professional from start to finish.

Their service was very professional from start to finish. I was impressed with the way they continue to follow up to make sure everything was running okay after I had driven it for several miles. Cudos to Retanza and whole service team. Thanks again Hoyt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jim Ellis Chevrolet. Your feedback and five-star rating mean a lot to us. We look forward to sharing your compliments with Retanza and our crew. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

It took a few days to hear back from them but that was

It took a few days to hear back from them but that was due to the amount of work they have at any one time. They were very responsive and followed up with me often. Everyone was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department. We appreciate the great rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Expect the Best! Service Manager Mr. David Theriault

Omg!

Omg! Over and Beyond Excellent Customer Service!! These guys went over and beyond to help me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

Easy and straightforward purchase process.

Easy and straightforward purchase process. Great feedback and support from the testdrive through the vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new purchase, Chris. Thank you for the five-star rating. It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

They don’t do crazy markups like other dealers.

They don’t do crazy markups like other dealers. They honor the price they tell you with no surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon. Expect the Best! General Manager Ralph Sorrentino

Quick and easy process.

Quick and easy process. Ordered the vehicle back in August. Finally came in. I love the diesel engine!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino

The service personnel were very nice prompt and helpful.

The service personnel were very nice prompt and helpful. My issue was with the length of time-- I simply wanted someone with the dealer to investigate a very slow oil leak. This ultimately took multiple weeks and leaving my car at the dealer?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Larry, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Super friendly and helpful staff.

Super friendly and helpful staff. And the professional detailing is second to none. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

Service was superb and I will continue to take my car to

Service was superb and I will continue to take my car to Jim Ellis for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sonja and our team and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault