Reviews
Excellent service
They offer excellent customer service, are attentive to your requirements and are always in contact with you updating information. 100% recommended
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault
Jaylan Jackson and Denise were amazing.
Jaylan Jackson and Denise were amazing. The entire car buying process was seamless thanks to Jaylan quick responses to every single question, and concern I had. He was professional and knowledgeable. Denise approved his efforts quickly which assisted in my decision making. This was a great overall experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino
Jaylan had excellent communication and was great to work
Jaylan had excellent communication and was great to work with throughout the process despite numerous setbacks from both General Motors and Chevrolet. Jaylan was fair and I would recommend working with him to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience Jaylan and our team, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino
Amanda was simple to communicate and do business with.
Amanda was simple to communicate and do business with. Transparent with all information. Smooth process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that Amanda had the opportunity to work with you, and that she and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino
Great customer service by Luis
Fantastic service provided by Luis and my vehicle was serviced right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Service
Service rep was stellar!!!! She is a great asset to the company! Excellent customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault
Awesome Jim Ellis Chevy Team
Amazing Chevy team! Vlad is awesome! Keep up great work! Definitely recommend for service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Customer
As always excellent service and attention. Vladimir is the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words for Vladimir and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Chevy Equinox
Excellent customer service. Luis Gonzalez went above & beyond to make sure all my needs were met & my questions were answered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino
Retanza
I was in a panic because of a faulty part put in my car during a recent service at another Chevrolet dealer. Retanza handled all of my concerns and issues and had my car back to me as soon as she could. I feel she went above and beyond with communication and customer service. Needless to say I will be contacting her for any further assistance or services to my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words for Retanza, and for taking the time to leave us this wonderful feedback! We look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault