Reviews
Jim Ellis Chevrolet is the Best!
Jim Ellis Chevrolet is the Best!!. All the Staff in different departments, are Great!!. Jim Ellis Chevrolet continues to improve!!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
The truth is the truth. Jime Ellis treats me like family.
Evan is a excellent sales representative.
Evan is a excellent sales representative. Evan is also very knowledgeable of the Chevrolet product.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! I am so glad Evan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino
Information and phone calls were always on time and
Information and phone calls were always on time and information was accurate and timely. Very professional person to do business with and that’s no always the case with automobile purchase.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Jim Ellis Chevrolet. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino
Long wait and poor tire recommendation
Made appointment for software recall, service light on and new tires that performed well in rain. When arrived was told software expert out, and would have to return. Left car over weekend and then told the tires I ordered would not work for my car. Got the tires they recommended. Car was at the dealer for one week. Raining when I picked up the car and new tires skidded twice while accelerating after stop light. Other repairs were fine.
- Customer service 2.0
- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Marcia, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
Great Service!
I had a wonderful experience. Sonja ensured that I was informed every step of the way. She kept me updated and everyone was kind and always able to help out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Tylena, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault
Service was Great
Loah was awesome and was really helpful. A++++++ Service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault
Car Serice
Loan Pham was the best. She arranged for some parts to come in and was super attentive. Thanks for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Becky, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault
Great Service
This service was great and they check on me several times while happening.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
The gentleman at the counter greeted me by name even
The gentleman at the counter greeted me by name even though I'd never met him. Was very impressed. Everyone was nice and professional. Thank you!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
Lenny Cruz
Quick and professional! Thank you Jim Ellis! Back to golf.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault