Reviews
EDITED 1 month following purchase- Although my initial
EDITED 1 month following purchase- Although my initial experience with Jim Ellis was a good one (locating vehicle that matched my requests, quickly getting paperwork completed) after the purchase I have reached out to them multiple time regarding chips in the paint of the vehicle’s door. I let them know a few days after the purchase that I had noticed them and that they must have happened in transit or on the dealer lot, because they were not my doing. Still have not heard back from anyone. I have also made general inquiries regarding the status of my vehicle registration in order to go to pick-up my tag, yet still have not received a callback. So although I do recommend them in terms of buying a vehicle, you had better make sure that nothing is wrong with the car upon pickup because you won’t get them on the phone after that.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business, Brandon, and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino
Amanda is very easy to work with.
Amanda is very easy to work with. She helped me with the purchase of my new Chevy. Thanks!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Amanda to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino
Excellent communication on new Blazer.
Excellent communication on new Blazer. Got stuck when 2022 stopped production but they carried over to 2023 with no problems. Very easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino
S/o to Amanda I had 2 previous salespersons before her.
S/o to Amanda I had 2 previous salespersons before her. The one who I ordered with who was cool but got fired and the 2nd guy didn’t seem to care if I got the car more so if he had to share the sale. I waited 5 months for this car, idc who sells it. But Amanda B made sure all was well once she got on the case. And to that I thank her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Amanda was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino
I was pleased they followed through with everything they
I was pleased they followed through with everything they said they would. Worked with me before I traveled from out of state.
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- Overall experience 5.0
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino
Servicio mui amable ayudan con el papeleo te explican
Servicio mui amable ayudan con el papeleo te explican cada detalle que uno quiera saber
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Expect the Best! General Manager Ralph Sorrentino
The service concierge person we were assigned he was
The service concierge person we were assigned he was amazing! She answered all of my questions, and made sure that every point we had concerns about was addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Employees are extremely helpful and knowledgeable in
Employees are extremely helpful and knowledgeable in every question I have asked. We recommend come here to get a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino
Excellent service throughout the process despite delays
Excellent service throughout the process despite delays in manufacturing. Communication was solid and genuine effort to find faster alternatives along the way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino
Low prices and they explain everything well.
Low prices and they explain everything well. Would always recommend Luis for taking his time and making sure we get what we need. Keep it up
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team, Michael. We're glad to hear we delivered such a great experience! Expect the Best! General Manager Ralph Sorrentino