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Jim Ellis Chevrolet of Atlanta

(4,686 reviews)
Visit Jim Ellis Chevrolet of Atlanta
Sales hours: 7:30am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 7:30am–7:00pm 7:30am–7:00pm
Tuesday 7:30am–7:00pm 7:30am–7:00pm
Wednesday 7:30am–7:00pm 7:30am–7:00pm
Thursday 7:30am–7:00pm 7:30am–7:00pm
Friday 7:30am–7:00pm 7:30am–7:00pm
Saturday 7:30am–7:00pm 7:30am–7:00pm
Sunday Closed Closed
Used (855) 260-5229 (855) 260-5229
Service (866) 880-4991 (866) 880-4991

Reviews

(4,686 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Chevrolet of Atlanta from DealerRater.

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Your staff was friendly and helpful and the wait was a

Your staff was friendly and helpful and the wait was a little to long I waited 2 1/2 hours for just a oil change

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your honest feedback, Patrick! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be an overall positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Good customer service and showed concern to the time it

Good customer service and showed concern to the time it took in getting my car done. I would recommend this dealership to my other Corvette friends in the future. No need to shop any other dealership for my Corvettes. The service advisor Loan was great as well as Claudine on getting me in their system for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Outstanding service and the best people, especially

Outstanding service and the best people, especially Vladimir. I bought my last 2 cars from Jim Ellis and will buy all my future cars from them due to the outstanding service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

Very pleased with Vladimir Kochubey.

Very pleased with Vladimir Kochubey. He is very friendly, knowledgeable and always checks my car throughly. Have always had satisfactory work done there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Customer service was excellent, well informed.

Customer service was excellent, well informed. I was in the best hands. Thanks Ms Elisa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

Zane Cobb was great.

Zane Cobb was great. He answered all my questions in a timely manner. I would definitely recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Zane here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

Amanda made the process of test driving/buying a car so

Amanda made the process of test driving/buying a car so quick and easy! She was pleasant to work with and very informed on the vehicle. She worked very quickly and was accommodating during the entire process. We are very grateful for her help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Amanda had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

I am always happy with how I am greeted when I arrive.

I am always happy with how I am greeted when I arrive. Luis is always happy to see me and very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Luis always providess you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

5 Star service, they made the process quick and easy.

5 Star service, they made the process quick and easy. Keneil made sure we got exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Expect the Best! General Manager Ralph Sorrentino

Just want to say thanks, Kenilworth was very helpful and

Just want to say thanks, Kenilworth was very helpful and pleasant to work with, and thanks to Jim Ellis for making it easy to go through the process purchasing my colorado, very convenient in every way! Mr. Downer even delivered the vehicle to my door and presented himself in a professional manor, very helpful , will do business again ! Thank you !

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

Consumer response

Definitely!! Anytime !👍