Reviews
They take very good care of their customers.
They take very good care of their customers. Very accommodating to my needs and time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault
I liked having a specific person as my contact throughout
I liked having a specific person as my contact throughout the service. Katie was very conscientious.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Melinda, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault
Great experience and they kept me informed on what they
Great experience and they kept me informed on what they were doing and how long it was going to take
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Retanza was very friendly and helpful, the other
Retanza was very friendly and helpful, the other attendant was a little condescending but I guess nice. The service was quick and I liked the results.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to submit a review. We take pride in good customer service and happy Retanza was such a big help however regret that you viewed another attendant as condescending. If you would like to further discuss your concerns, feel free to contact me directly at your convenience. Ralph Sorrentino, General Manager rsorrentino@jimellis.com
I was very impressed with the level of communication and
I was very impressed with the level of communication and professionalism that Soyna provided. I am happy with my experience and will refer others to your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault
Loan was professional.
Loan was professional. Work was done as planned, on time. Cleanest service department I’ve ever seen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! Expect the Best! Service Manager Mr. David Theriault
The staff was amazing and very efficient!
The staff was amazing and very efficient! Retanza is a true blessing and it was a pleasure working with her and the rest of the Jim Ellis team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Great experience, high level of customer service that
Great experience, high level of customer service that definitely makes me want to come back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault
Car service oil change
Great service and I got my car washed for free. Never had that done before. Was so happy.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault
Sales Consultant
Loan Pham always makes my service visits less painful. She?s the best. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!